Unable to obtain interface for Kaspersky Antivirus

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Unable to obtain interface for Kaspersky Antivirus

Postby cn1234 » Feb 07 16 7:15 am

I have a scheduled task to run within WinGate to update the definitions for the antivirus at certain times. However, when I look at system messages it shows an error message "Unable to obtain interface for Kaspersky AntiVirus for Wingate".
My configuration is Windows 7 x64 with Wingate 6.6.4 and Kaspersky AntiVirus 3.04.

The licence file is still in date and valid.

How do I stop this error from showing and what is the fix?
cn1234
 
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Re: Unable to obtain interface for Kaspersky Antivirus

Postby adrien » Feb 11 16 11:01 am

Hi

most likely the kaspersky labs-supplied key expired. Unfortunately Kaspersky Labs (who we license the scanning engine from) have their own key system as well.

WinGate 7 onwards keeps this key file up to date, but WinGate 6.x didn't.

If you download the file

http://www.wingate.com/updates/Kaspersky.key

And use it to replace the existing Kaspersky.key file, which is probably in some folder called Bin under the Kapersky Plugin folder

Then restart WinGate.

Regards

Adrien de Croy
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Re: Unable to obtain interface for Kaspersky Antivirus

Postby cn1234 » Feb 12 16 3:17 am

Many thanks. Visited the page and downloaded the file and all is working again.

Thank you

I guess this is a check I have to every year (or until I update to the latest version)
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Re: Unable to obtain interface for Kaspersky Antivirus

Postby adrien » Feb 12 16 1:59 pm

yes, sorry!

The key file should last a couple years.

That version 6.6.4 is getting old by now...

Adrien
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