Kaspersky is greyed out after activation.

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Kaspersky is greyed out after activation.

Postby bhollna92000 » Oct 13 06 6:59 am

Greetings!

I have activated a trial version of AV, but everything is still greyed out. The License manager indiates that it is activated and so does Gatekeeper. What more should I do?

Brian
bhollna92000
 
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Postby jamesc » Oct 13 06 8:01 pm

1. I presume you are using the full version of WinGate and not the WinGateVPN Only version.

2. I presume you are using WinGate 6.1.4 and KAV 2.0.1

3. Are there any extra details of the problem shown in the location below

Image

4. If you are still having problems, you may need to download the .key file from the KAV download section of WinGate.com:
http://www.wingate.com/downloads/00133D98.key
*Save it to the Kaspersky AntiVirus for WinGate directory

5. Have you imported a registry into your installation?
jamesc
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Kaspersky greyed out after activation.

Postby bhollna92000 » Oct 13 06 11:48 pm

Things have worked out. I just needed to restart. Yes, all of your presumptions were true. No I didn't import a registry. Thanks!
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