We are about half way through a 30-day trial.
All seems to be now going well except that after a few days satisfactory operation Wingate system messages report that Kaspersky update has failed.
This is repeated at each subsequent update attempt.
The only way to fix this problem seems to be to reboot the system.
An extract from the log file is below.
Please could you advise a fix.
Thank you
David
Kapersky Log File extract.
-------------------------------------------
11/06/06 20:00:00 0.0.0.0 0000003808 Starting update
11/06/06 20:00:00 0.0.0.0 0000003128 Starting update : http://updates1.kaspersky-labs.com/updates_ext
11/06/06 20:00:00 0.0.0.0 0000003128 Connecting to server : updates1.kaspersky-labs.com [Busy]
11/06/06 20:00:00 0.0.0.0 0000003128 Connecting to server : updates1.kaspersky-labs.com [Done]
11/06/06 20:00:00 0.0.0.0 0000003128 Selecting files : /updates_ext/ [Busy]
11/06/06 20:00:03 0.0.0.0 0000003128 Selecting files : /updates_ext/ [Done]
11/06/06 20:00:03 0.0.0.0 0000003128 Downloading file [Busy]
11/06/06 20:00:03 0.0.0.0 0000003128 Downloading file : daily.avc [Done]
11/06/06 20:00:03 0.0.0.0 0000003128 Downloading file : avp.klb [Done]
11/06/06 20:00:03 0.0.0.0 0000003128 Downloading file [Done]
11/06/06 20:00:03 0.0.0.0 0000003128 Installing file [Busy]
11/06/06 20:00:33 0.0.0.0 0000003128 Installing file [Done]
11/06/06 20:00:33 0.0.0.0 0000003128 Disconnecting from server : updates1.kaspersky-labs.com [Busy]
11/06/06 20:00:33 0.0.0.0 0000003128 Disconnecting from server : updates1.kaspersky-labs.com [Done]
11/06/06 20:00:33 0.0.0.0 0000003128 Starting update : http://updates2.kaspersky-labs.com/updates_ext
11/06/06 20:00:33 0.0.0.0 0000003128 Connecting to server : updates2.kaspersky-labs.com [Busy]
11/06/06 20:00:33 0.0.0.0 0000003128 Connecting to server : updates2.kaspersky-labs.com [Done]
11/06/06 20:00:33 0.0.0.0 0000003128 Selecting files : /updates_ext/ [Busy]
11/06/06 20:00:37 0.0.0.0 0000003128 Selecting files : /updates_ext/ [Done]
11/06/06 20:00:37 0.0.0.0 0000003128 Downloading file [Busy]
11/06/06 20:00:37 0.0.0.0 0000003128 Downloading file : daily.avc [Done]
11/06/06 20:00:38 0.0.0.0 0000003128 Downloading file : avp.klb [Done]
11/06/06 20:00:38 0.0.0.0 0000003128 Downloading file [Done]
11/06/06 20:00:38 0.0.0.0 0000003128 Installing file [Busy]
11/06/06 20:01:08 0.0.0.0 0000003128 Installing file [Done]
11/06/06 20:01:08 0.0.0.0 0000003128 Disconnecting from server : updates2.kaspersky-labs.com [Busy]
11/06/06 20:01:08 0.0.0.0 0000003128 Disconnecting from server : updates2.kaspersky-labs.com [Done]
11/06/06 20:01:08 0.0.0.0 0000003128 Starting update : http://updates3.kaspersky-labs.com/updates_ext
11/06/06 20:01:08 0.0.0.0 0000003128 Connecting to server : updates3.kaspersky-labs.com [Busy]
11/06/06 20:01:08 0.0.0.0 0000003128 Connecting to server : updates3.kaspersky-labs.com [Done]
11/06/06 20:01:08 0.0.0.0 0000003128 Selecting files : /updates_ext/ [Busy]
11/06/06 20:01:10 0.0.0.0 0000003128 Selecting files : /updates_ext/ [Done]
11/06/06 20:01:10 0.0.0.0 0000003128 Downloading file [Busy]
11/06/06 20:01:10 0.0.0.0 0000003128 Downloading file : daily.avc [Done]
11/06/06 20:01:10 0.0.0.0 0000003128 Downloading file : avp.klb [Done]
11/06/06 20:01:10 0.0.0.0 0000003128 Downloading file [Done]
11/06/06 20:01:10 0.0.0.0 0000003128 Installing file [Busy]
11/06/06 20:01:40 0.0.0.0 0000003128 Installing file [Done]
11/06/06 20:01:40 0.0.0.0 0000003128 Disconnecting from server : updates3.kaspersky-labs.com [Busy]
11/06/06 20:01:40 0.0.0.0 0000003128 Disconnecting from server : updates3.kaspersky-labs.com [Done]
11/06/06 20:01:40 0.0.0.0 0000003128 Starting update : http://updates-us1.kaspersky-labs.com/updates_ext
11/06/06 20:01:40 0.0.0.0 0000003128 Connecting to server : updates-us1.kaspersky-labs.com [Busy]
11/06/06 20:01:40 0.0.0.0 0000003128 Connecting to server : updates-us1.kaspersky-labs.com [Done]
11/06/06 20:01:40 0.0.0.0 0000003128 Selecting files : /updates_ext/ [Busy]
11/06/06 20:01:44 0.0.0.0 0000003128 Selecting files : /updates_ext/ [Done]
11/06/06 20:01:44 0.0.0.0 0000003128 Downloading file [Busy]
11/06/06 20:01:44 0.0.0.0 0000003128 Downloading file : daily.avc [Done]
11/06/06 20:01:44 0.0.0.0 0000003128 Downloading file : avp.klb [Done]
11/06/06 20:01:44 0.0.0.0 0000003128 Downloading file [Done]
11/06/06 20:01:44 0.0.0.0 0000003128 Installing file [Busy]
11/06/06 20:02:14 0.0.0.0 0000003128 Installing file [Done]
11/06/06 20:02:14 0.0.0.0 0000003128 Disconnecting from server : updates-us1.kaspersky-labs.com [Busy]
11/06/06 20:02:14 0.0.0.0 0000003128 Disconnecting from server : updates-us1.kaspersky-labs.com [Done]
11/06/06 20:02:14 0.0.0.0 0000003128 Starting update : http://downloads1.kaspersky-labs.com/updates_ext
11/06/06 20:02:14 0.0.0.0 0000003128 Connecting to server : downloads1.kaspersky-labs.com [Busy]
11/06/06 20:02:14 0.0.0.0 0000003128 Connecting to server : downloads1.kaspersky-labs.com [Done]
11/06/06 20:02:14 0.0.0.0 0000003128 Selecting files : /updates_ext/ [Busy]
11/06/06 20:02:16 0.0.0.0 0000003128 Selecting files : /updates_ext/ [Done]
11/06/06 20:02:16 0.0.0.0 0000003128 Downloading file [Busy]
11/06/06 20:02:16 0.0.0.0 0000003128 Downloading file : daily.avc [Done]
11/06/06 20:02:16 0.0.0.0 0000003128 Downloading file : avp.klb [Done]
11/06/06 20:02:16 0.0.0.0 0000003128 Downloading file [Done]
11/06/06 20:02:16 0.0.0.0 0000003128 Installing file [Busy]
11/06/06 20:02:46 0.0.0.0 0000003128 Installing file [Done]
11/06/06 20:02:46 0.0.0.0 0000003128 Disconnecting from server : downloads1.kaspersky-labs.com [Busy]
11/06/06 20:02:46 0.0.0.0 0000003128 Disconnecting from server : downloads1.kaspersky-labs.com [Done]
11/06/06 20:02:46 0.0.0.0 0000003128 Starting update : http://downloads-us1.kaspersky-labs.com/updates_ext
11/06/06 20:02:46 0.0.0.0 0000003128 Connecting to server : downloads-us1.kaspersky-labs.com [Busy]
11/06/06 20:02:46 0.0.0.0 0000003128 Connecting to server : downloads-us1.kaspersky-labs.com [Done]
11/06/06 20:02:46 0.0.0.0 0000003128 Selecting files : /updates_ext/ [Busy]
11/06/06 20:02:50 0.0.0.0 0000003128 Selecting files : /updates_ext/ [Done]
11/06/06 20:02:50 0.0.0.0 0000003128 Downloading file [Busy]
11/06/06 20:02:50 0.0.0.0 0000003128 Downloading file : daily.avc [Done]
11/06/06 20:02:51 0.0.0.0 0000003128 Downloading file : avp.klb [Done]
11/06/06 20:02:51 0.0.0.0 0000003128 Downloading file [Done]
11/06/06 20:02:51 0.0.0.0 0000003128 Installing file [Busy]
11/06/06 20:03:21 0.0.0.0 0000003128 Installing file [Done]
11/06/06 20:03:21 0.0.0.0 0000003128 Disconnecting from server : downloads-us1.kaspersky-labs.com [Busy]
11/06/06 20:03:21 0.0.0.0 0000003128 Disconnecting from server : downloads-us1.kaspersky-labs.com [Done]
11/06/06 20:03:21 0.0.0.0 0000003128 Starting update : ftp://updates3.kaspersky-labs.com/updates_ext
11/06/06 20:03:21 0.0.0.0 0000003128 Connecting to server : updates3.kaspersky-labs.com [Busy]
11/06/06 20:03:21 0.0.0.0 0000003128 Connecting to server : updates3.kaspersky-labs.com [Done]
11/06/06 20:03:21 0.0.0.0 0000003128 Selecting files : /updates_ext/ [Busy]
11/06/06 20:04:36 0.0.0.0 0000003128 Selecting files : /updates_ext/ [Failed]
11/06/06 20:04:36 0.0.0.0 0000003128 Disconnecting from server : updates3.kaspersky-labs.com [Busy]
11/06/06 20:04:36 0.0.0.0 0000003128 Disconnecting from server : updates3.kaspersky-labs.com [Done]
11/06/06 20:04:36 0.0.0.0 0000003128 Starting update : ftp://downloads1.kaspersky-labs.com/updates_ext
11/06/06 20:04:36 0.0.0.0 0000003128 Connecting to server : downloads1.kaspersky-labs.com [Busy]
11/06/06 20:04:36 0.0.0.0 0000003128 Connecting to server : downloads1.kaspersky-labs.com [Done]
11/06/06 20:04:36 0.0.0.0 0000003128 Selecting files : /updates_ext/ [Busy]
11/06/06 20:05:51 0.0.0.0 0000003128 Selecting files : /updates_ext/ [Failed]
11/06/06 20:05:51 0.0.0.0 0000003128 Disconnecting from server : downloads1.kaspersky-labs.com [Busy]
11/06/06 20:05:51 0.0.0.0 0000003128 Disconnecting from server : downloads1.kaspersky-labs.com [Done]
11/06/06 20:05:51 0.0.0.0 0000003128 Starting update : ftp://downloads-us1.kaspersky-labs.com/updates_ext
11/06/06 20:05:51 0.0.0.0 0000003128 Connecting to server : downloads-us1.kaspersky-labs.com [Busy]
11/06/06 20:05:52 0.0.0.0 0000003128 Connecting to server : downloads-us1.kaspersky-labs.com [Done]
11/06/06 20:05:52 0.0.0.0 0000003128 Selecting files : /updates_ext/ [Busy]
11/06/06 20:07:09 0.0.0.0 0000003128 Selecting files : /updates_ext/ [Failed]
11/06/06 20:07:09 0.0.0.0 0000003128 Disconnecting from server : downloads-us1.kaspersky-labs.com [Busy]
11/06/06 20:07:09 0.0.0.0 0000003128 Disconnecting from server : downloads-us1.kaspersky-labs.com [Done]
11/06/06 20:07:09 0.0.0.0 0000003808 Unable to download antivirus database - update failed - Unspecified error
11/06/06 20:07:09 0.0.0.0 0000003808 Completing update
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