I am trying to update my license key for PureSight now that my GateFilter key expired last month.
After purchasing and installing PureSight and entering the Key # info the "Restart
Engine" popup box appeared and stated "engine shutting down..." but I
receive a warning "Wingate engine has taken too long to shutdown". I
select "OK" but that doesn't update the Puresight License expiration
date. I have tried several times to update the licence from the help
dropdown menu with the same results. I have powered down and rebooted
the PC with the same results.
Any suggestion or help would be greatly appreciated?
I am fustrated with Qbik for not offering free support for a newly purchased product!