Puresight blocking e-mails to extertnal ISP POP3 server

Forum for support for the PureSight for WinGate content filtering plugin

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Puresight blocking e-mails to extertnal ISP POP3 server

Postby lwolf999 » Sep 17 05 2:08 pm

I am running wingate 6.0.3 on Windows 2000 server with puresight, and puresight is blocking the outgoing e-mails.

the following is the copy of one of the returned e-mails:

From postmaster@lutherschools.org
Sent Friday, September 16, 2005 6:27 pm
To mluther@btinet.net
Subject WinGate Datascanning blocked an email you sent
------------------------------------------------------------
WinGate DataScanning has blocked the following message:

Message: 0000000332
From: "Betty Thornton" <mluther@btinet.net>
To: <ben@towners.org>,
Subject: FW: Purple Note
Size: 1928234 bytes
Reason: PureSight for WinGate has determined that the requested resource (0000000241) is at least 57 % likely to contain prohibited content. The content has been blocked because it is of a sexual nature. If you have any queries with regards to this, please contact your system administrator.

Please contact the Administrator ( postmaster@lutherschools.org ) to release this email.

------------------------------------------------------------
Scanned by WinGate DataScanning: http://www.wingate.com
------------------------------------------------------------

How do I stop puresight from scanning th outbound e-mails
Ben T

MCSA 2000
CompTIA A+,N+
lwolf999
 
Posts: 3
Joined: Sep 08 05 5:47 pm
Location: Bismarck, ND, USA

Postby Pascal » Sep 17 05 4:34 pm

Remove it from the appropriate proxy / service. You can do this by switching to the plugin page of that service and unticking PureSight.
Pascal

Qbik New Zealand
pascalv@qbik.com
http://www.qbik.com
Pascal
Qbik Staff
 
Posts: 2623
Joined: Sep 08 03 8:19 pm
Location: Auckland, New Zealand

Postby lwolf999 » Sep 17 05 6:24 pm

I removed the check from puresight under the POP3 Proxy Server Service, but am still recieving the rejections on the e-mails sent from a client using outlook on windows 2000 with WGIC enabled.
Ben T

MCSA 2000
CompTIA A+,N+
lwolf999
 
Posts: 3
Joined: Sep 08 05 5:47 pm
Location: Bismarck, ND, USA

Postby Pascal » Sep 17 05 6:39 pm

Can you export the WinGate config for me, please? You can do this from the Advanced Options tool in the WinGate Start Menu OR from GateKeeper, Tools -> Advanced Options -> Export Registry Settings. Then email it to the address listed in my profile and I'll check it for you quickly.
Pascal

Qbik New Zealand
pascalv@qbik.com
http://www.qbik.com
Pascal
Qbik Staff
 
Posts: 2623
Joined: Sep 08 03 8:19 pm
Location: Auckland, New Zealand


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