Renewal php problem

Forum for support for the PureSight for WinGate content filtering plugin

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Renewal php problem

Postby xonline » Mar 06 06 9:32 pm

I'm trying to renew my Puresight 1 year license expired 10 days ago but I get error messages like:

Fatal error: Call to a member function on a non-object in C:\Inetpub\wwwroot\wingate_com\upgradeitem.php on line 194

and others.

I need to resolve this trouble because my company can't stay without content blocker.

Thanks
xonline
 
Posts: 6
Joined: Aug 05 04 12:06 am

Postby adrien » Mar 07 06 10:12 am

Hi

Normally that means for some reason your session has timed out or been trashed on our server and it has lost your order details.

This can happen (we think) if you are surfing to certain other pages on our site whilst you are working through your order.

Can you please try again? Sorry for the inconvenience.

Regards

Adrien
adrien
Qbik Staff
 
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Location: Auckland

Postby xonline » Mar 08 06 1:15 am

I've done the same on another workstation and it's gone fine. License renewed correctly.

Thank you very much
xonline
 
Posts: 6
Joined: Aug 05 04 12:06 am


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