Lumen install fails

Forum for support for our new Lumen for WinGate website classification plugin, which replaces our PureSight product for WinGate 9 onwards

Moderator: Qbik Staff

Lumen install fails

Postby controls » Jan 27 21 1:43 pm

We have a new install of Wingate. added sms and lumen. Sms installed fine but lumen keeps failing to install. Error exit code 5.

Any help would be appreciated.
controls
 
Posts: 1
Joined: Jan 27 21 1:37 pm

Re: Lumen install fails

Postby adrien » Jan 28 21 2:42 pm

Hi

error 5 is "access denied". Are you using an administrative account, or are there restrictions on the destination folder?

Regards

Adrien
adrien
Qbik Staff
 
Posts: 5448
Joined: Sep 03 03 2:54 pm
Location: Auckland


Return to Lumen for WinGate

Who is online

Users browsing this forum: No registered users and 1 guest

cron