Lumen install fails

Forum for support for our new Lumen for WinGate website classification plugin, which replaces our PureSight product for WinGate 9 onwards

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Lumen install fails

Postby controls » Jan 27 21 1:43 pm

We have a new install of Wingate. added sms and lumen. Sms installed fine but lumen keeps failing to install. Error exit code 5.

Any help would be appreciated.
controls
 
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Re: Lumen install fails

Postby adrien » Jan 28 21 2:42 pm

Hi

error 5 is "access denied". Are you using an administrative account, or are there restrictions on the destination folder?

Regards

Adrien
adrien
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