Forcing password change

[coxam]

Hi,

We are using Wingate 5.0.7 with wingate user accounts (java client login).

Our problem is that we have selected the 'User must change password next logon' option but it doesn't work.

The users are prompted for the password, but they are not forced to change it.

Any help would be appreciated - it's been like this for some time apparently...

Many Thanks,

Andrew

[coxam]

Thought I'd add a few details to this to see if it helps....

Wingate is running on a Windows 2000 server. The clients are a mix of Windows 98/2000/XP machines, running different versions of the java client. All clients have the same problem..

When they attempt to access the internet, they are prompted for a user-id and password, so authentication IS working. However, they are not asked to change the password despite the fact that this option has been selected in gatekeeper.

This has suddenly become a problem because it's been decided to audit/police internet activity. Unfortunately, all the users were set up with a generic password, so even those people who are not supposed to have internet access can get on if they know someones user-id (word has got around).

Is there a fix for this? As a last resort I can always manually assign a unique password to each user but I'm hoping I won't have to.

Cheers

Andrew

[Roderick]

Hi Andrew,

Have you received my email? Please advice if the suggested solution has helped this issue.

Regards

Roderick

[max3do]

Can u ppl please post the solution for the Rest of US..
Thanks

[Roderick]

Here are 2 options that you could try:

1. You need a copy of the executable file GateKeeper.exe, found in C:\Program Files\WinGate in the Wingate server, attached on client PC’s.
· You could do this by either sharing a copy of the file so client PC’s can access it or email it to each user that has a PC. The file size is about 3Mb.
· Get the Users to save the file to their desktop. Double click on the file to open up the GateKeeper and make the following change: (Please see attachment)
· Un-tick ‘Log on to Local machine’
· In Server, type the IP address for the Wingate Server and leave the port as 808.
· Get the User to enter their Username and Password and click OK.
· They should now be prompt with a message that they need to change their password, click OK and then a window with Old password and New password should pop-up.

From here they should be able to change their system password for Wingate. They will then use this new password with Java authentication. You have to remember that they have been set to change their password at next logon.

Things to take note with this procedure:
When a user successfully changes their password, GateKeeper will open but they should not be able to see any icons for any services, in any tabs and this is based that they are not in the Administrator group. If a user is in the Administrator Group, they will have access to all services running on the Wingate server and any changes they make from their PC will also change on the Server.


2. If you are running Wingate on an Active Directory platform, you could use the AD user profile to allow users to change passwords when logging on to Windows. You will also need to upgrade your license to Wingate Professional or Wingate Enterprise. The following articles has more information with this setup:

http://support.qbik.com/index.php?_a=kn ... %3C%2Fa%3E

http://support.qbik.com/index.php?_a=kn ... %3C%2Fa%3E

Try these options and let me know how it goes. Let me know if you have any other questions.

Best Regards