WinGate Forums

by **kserafeim** » Dec 29 05 7:42 am

Hello everyone. I have the wingate the previous version and also i have install nod32 and i cant update nod32 cause wingate block the update.Does anyone know what is the port for nod32.I cant see the port for nod32 from wingate...does anyones know how i can see it thanks a lot for your time!!!!!

by **MattP** » Dec 29 05 10:09 am

Hi,

Are you NATing through WinGate? You'll need to be making a NAT connection if the nod32 doesn't do the updates through port 80.

WinGate won't block any outgoing connections by default, do you see any hits on the firewall in GateKeeper?

by **kserafeim** » Dec 29 05 10:51 pm

when i open all the port from wingate nod32 still cant update.And i dont see anything in firewall messages.the message that i see everytime to do update in nod32 is download interrupted.the manual says (nod32) that nod32update at port 8081.This is for the mirror server anyway i dont know if i use Nat i think that i use but i am not sure..How i can check i use ?and if i dont i must create for updating nod32 ? ? thanks

by **MattP** » Dec 30 05 9:37 am

A NAT connection is made when you have the IP address of the WinGate server listed as the default gateway and DNS server for the LAN clients.

You should see connections on the activity screen in GateKeeper show up as NAT: IP ADDRESS (for connections that are not being intercepted by a proxy).

by **jamesc** » Dec 30 05 8:18 pm

More information on setting up the NAT connection method can be found in this knowledge base article:

http://support.qbik.com/index.php?_a=kn ... ils&_i=123

by **kserafeim** » Dec 30 05 10:55 pm

Finnaly i have nat in my wingate anyway the point of this problem is that i cant understand why icant update my nod32!!!!! and how i can see the port? ? ? Nod 32 is install in another computer and uses proxy for the internet...

by **jamesc** » Dec 31 05 9:45 am

Finnaly i have nat in my wingate

But have you set your client up? To test the NAT connection method, ping our wewbsite.
(Windows) Start menu --> run --> cmd --> ping www.wingate.com

anyway the point of this problem is that i cant understand why icant update my nod32

If you have the NAT connection method set, and you still cannot update:
a) Are you using the WGIC at all? If yes, have you set the NOD32 program to local access?
b) Does the program need any special port mapped from the internet?
c) Does the program still have the proxy settings placed in it; remove it to use NAT.

by **kserafeim** » Jan 02 06 9:15 am

Finally i found the way to update nod32 when i put the proxy gateway in the local area connection but i think that this is not the right way to do this cause i cant put all the pc this ip address as gateway cause then i think that i have problem with the virus...i mean that the clients will be connect "directly" with the proxy server which has the wingate.....

by **syhor7** » Jan 05 06 7:58 pm

i have a same problem with you

my wingate server is no problem to update, some of my client havent problem to up

some of my client are unable to update through wingate server. it is not happen to NOD32, but also AVG, Mc caffer. (not all client unable to update)

at fisrt, i though the computer infected virus, but if i make the computer direct connect to internet, it is no such problem.

may i know what to do?

what is this icon mean?

by **kserafeim** » Jan 06 06 3:37 am

this means that wingate try to connect at this site for update...but the same problem....i cant do update...only if i put the ip that communicate with wingate...gateway...but this is not right...

by **syhor7** » Jan 06 06 1:34 pm

kserafeim wrote:this means that wingate try to connect at this site for update...but the same problem....i cant do update...only if i put the ip that communicate with wingate...gateway...but this is not right...

is this a bug?
can u teach me how to put the ip that communicate with wingate

by **jamesc** » Jan 06 06 1:46 pm

Hi Syhor7,

A guide to the NAT connection method is available from here:
http://support.qbik.com/index.php?_a=kn ... ils&_i=123

by **syhor7** » Jan 06 06 2:32 pm

thanks!
i will learn it and try solve again
if i have any problem, i will come here again

by **syhor7** » Jan 06 06 8:01 pm

the problem cant solve
does any one know how to solve the problem?

by **jamesc** » Jan 06 06 8:10 pm

Do you have intercepts turned on the WWW Proxy Server? Try turning it off for the sake of testing.
GateKeeper --> Services tab --> WWW Proxy Server --> Sessions.

Have you tested the NAT connection method from the client computer?
i.e.
(Windows) Start menu --> run --> cmd --> ping www.google.com

by **syhor7** » Jan 09 06 1:56 pm

jamesc wrote:Do you have intercepts turned on the WWW Proxy Server? Try turning it off for the sake of testing.
GateKeeper --> Services tab --> WWW Proxy Server --> Sessions.

Have you tested the NAT connection method from the client computer?
i.e.
(Windows) Start menu --> run --> cmd --> ping www.google.com

thx!
after i turn it off, it can work
but if i turn it off, will it affect anything to the security?

by **jamesc** » Jan 10 06 2:18 pm

Hi Syhor7,

The instructions for turning off the WWW Proxy Intercept:
GateKeeper --> Services tab --> WWW Proxy Server --> Sessions.

Will only be a security concern if you are running KAV, and your users do not have proxies set.

by **kserafeim** » Jan 13 06 6:22 am

Finally i did update in my wingate at the lastet version and nod32 is currently working....i dont know why but its working so i dont have any problem with this...anyway thanks a lot for any help that you give me... :)

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