Wingate Causing Internet connection to fail?

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Wingate Causing Internet connection to fail?

Postby mshuard » Jan 18 06 2:56 am

Hi everyone,

I have wingate 6.1 build 1077 on Windows Server 2003 Standard. I am experiencing an issue where the server will no longer seem to have a connection to the internet.

This server is acting as a mail relay to our internal exchange server, as well as acting as a proxy server to allow certian clients access to the internet. When the server becomes "disconnected", nobody can send out any e-mail, or access the internet. Also, nslookups fail.

This server acts as a DNS server for the network, as it is configured with forwarders. When the server becomes "disconnected" it cannot forward requests.

I have debugged DNS to the best of my knowledge, and it is working perfect when the server is connected. There isn't a problem w/ the physical connection either.

Please help, it seems that it is happening every 3-4 hours, and is only cured w/ a server reboot.


HELP!!
mshuard
 
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Postby edtude » Jan 18 06 5:02 am

The next time try just simply removing the ethernet cable from the NIC card and immedialtey plugging it back in to see if the Network comes back up.
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Postby mshuard » Jan 18 06 8:07 am

Ok.. Internet connectivity went down again.. No nslookup & such.

Unplugged both the internal and external Nics from their cab;es.. Let it sit for about 30 seconds, and plugged them back in. No luck. Still the same.

Restarted the Wingate engine after the cables were plugged back in as well.
mshuard
 
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Postby adrien » Jan 18 06 10:47 am

Hi

We have recently started seeing these symptoms when there are mutliple default gateways in the system.

In general you should never have a default gateway assigned to any interface that's not connected to the Internet, and it should never be the IP address of anything other than a router to the internet... the one exception is for a dialup interface, where the default gateway is also the IP address of the interface itself.

can you check for gateway settings on your adapters?

Adrien
adrien
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Postby mshuard » Jan 19 06 1:24 am

I have removed the gateway information from the internal nic. The only gateway assigned is now on the external network card.

I will try this and let you know what happens.

Thanks,
Mike
mshuard
 
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Postby mshuard » Jan 20 06 1:15 am

It's been almost 24 hours now, and the server is working fine.

Thank you for all of your help!
mshuard
 
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