Can't install KAV2.msi

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Can't install KAV2.msi

Postby yuri59 » Jun 21 06 8:37 pm

System: W2Kserver + SP4, WG 6.1.1
Windows installer service started.

When I'am try start KAV2.msi, next message allows : This instalation pakage could not be opened. Contact application vendor .....

Yuri.
yuri59
 
Posts: 5
Joined: Jun 21 06 7:42 pm

Re: Can't install KAV2.msi

Postby Nev » Jun 21 06 10:43 pm

yuri59 wrote:System: W2Kserver + SP4, WG 6.1.1
Windows installer service started.

When I'am try start KAV2.msi, next message allows : This instalation pakage could not be opened. Contact application vendor .....

Yuri.


Hi Yuri,

Have you tried to clear any cache and download again?
--
Nev.
Nev
WinGate Guru
 
Posts: 861
Joined: Sep 22 03 11:35 pm
Location: Mudgee ~ NSW ~ Australia

Postby yuri59 » Jun 21 06 11:14 pm

Yes. And I'm tried download from your reseller site in Russia also.[http://www.wingate.ru/downloads.php]
[/url]
yuri59
 
Posts: 5
Joined: Jun 21 06 7:42 pm

Postby yuri59 » Jun 22 06 2:22 am

I'm install KAV2.exe instead Kav2.msi
Instalation was successful.
After that I'm start download Kav2.msi from www.qbik.com
and get message from KAV2 WG:

Content blocked [not-a-virus:NetTool.Win32.PsKill]
--------------------------------------------------------------------------------
Kaspersky AntiVirus 2.0 for WinGate has blocked access to http://downloads.qbik.com/qbiknz2/downloads/KAV2.msi.
The file is infected with not-a-virus:NetTool.Win32.PsKill
Contact your system administrator if you believe this page should not have been blocked
--------------------------------------------------------------------------------
Kaspersky AntiVirus 2.0 for WinGate - http://www.wingate.com


What is it ?
Why?
yuri59
 
Posts: 5
Joined: Jun 21 06 7:42 pm

Postby Nev » Jun 22 06 11:10 pm

yuri59 wrote:I'm install KAV2.exe instead Kav2.msi
Instalation was successful.
After that I'm start download Kav2.msi from www.qbik.com
and get message from KAV2 WG:

Content blocked [not-a-virus:NetTool.Win32.PsKill]
--------------------------------------------------------------------------------
Kaspersky AntiVirus 2.0 for WinGate has blocked access to http://downloads.qbik.com/qbiknz2/downloads/KAV2.msi.
The file is infected with not-a-virus:NetTool.Win32.PsKill
Contact your system administrator if you believe this page should not have been blocked
--------------------------------------------------------------------------------
Kaspersky AntiVirus 2.0 for WinGate - http://www.wingate.com


What is it ?
Why?


Hi Yuri,

You can ignore that internal coded instruction, covered in this post here.

Go into the plugin and have the site qbik.com set as a sitewide exclusion from scanning.

You will have no more downloading problem. :-)
--
Nev.
Nev
WinGate Guru
 
Posts: 861
Joined: Sep 22 03 11:35 pm
Location: Mudgee ~ NSW ~ Australia

Postby yuri59 » Jun 23 06 12:59 am

Yes, but how I understand, it is actually for everything *.MSI files ?
And if I download anything *.MSI I must include site into list in "Override".
May be exists other files type with such "problem" ?
yuri59
 
Posts: 5
Joined: Jun 21 06 7:42 pm

Postby Nev » Jun 23 06 9:34 pm

yuri59 wrote:Yes, but how I understand, it is actually for everything *.MSI files ?
And if I download anything *.MSI I must include site into list in "Override".
May be exists other files type with such "problem" ?


No, you would make a site wide overide just for trusted sources eg: http://qbik.com and add other ones if the dowload is intercepted by KAV for some reason, but this is very rare.
--
Nev.
Nev
WinGate Guru
 
Posts: 861
Joined: Sep 22 03 11:35 pm
Location: Mudgee ~ NSW ~ Australia


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