Bypassing Email and letting pop/smtp work directly?

[SeanLR]

Hello.

I have several users with email accounts from different hosts.

I would like to bypass the SMTP and POP on wingate and let these people download there mails directly.

How do i go about this as currently several people can not get there email.

Bandwidth is not a problem.

[Nev]

G'day,

Yes have done this method in the past.

Disable the POP3 / SMTP services in Wingate.
Set the user to connect directly to their mail host for in / out traffic.

That should be it.

No mail will be scanned by KAV is you use it.

LMK how it goes.

[ChrisH]

I would like to bypass the SMTP and POP on wingate and let these people download there mails directly.

So are there other users who would still be using WG's POP3/SMTP services?

[SeanLR]

Hey guys, Thanks for the advice, Ive done the above already but it still does not allow the smtp/pop through (client pc cant find the servers)

mabey i must open/intercept the ports in the proxy?

[adrien]

Hi

check that the client can even ping the site they are trying to connect to, or look up its IP.. There could even be a DNS or other issue preventing this from working.

To make sure WinGate mail services doesn't interfere in clients who want to just retrieve their mail from the net, you don't need to disable all mail in WinGate, you just need to make sure it isn't intercepting connections on port 110 or 25. Check in the POP3 proxy, the POP3 server and the SMTP server and proxies in Wingate for this.

Adrien

[salahaddin]

Hi,

[color=red]Hi,

I have the same problem as " SeanLR" facing, also i did disable the services SMTP/ pop3. Still same.

Outlook express giving message "could not found the server

All other thing working fine… except the email
[/color]

[jamesc]

What connection methods are you using?

If you are using NAT, then should be a default gateway specified on the LAN Clients, and it should be set to the internal ip address of the WinGate server. You should also have the Extended Networking Service installed, and NAT enabled within it. To test for the NAT connection method from a LAN Client, you would do the following commands; the first is to check for DNS connectivity and the second is the check for gateway connectivity. Check it against WinGate and Google.

(Windows) Start menu --> Run --> cmd --> ping www.wingate.com(Windows) Start menu --> Run --> cmd --> ping 210.55.214.36

(Windows) Start menu --> Run --> cmd --> ping www.google.com
(Windows) Start menu --> Run --> cmd --> ping 66.102.7.147


If you are using the WGIC, then the above test will only resolve the domain name. To test for complete WGIC connectivity then remove the proxy server from the LAN Clients web browser then open up a some web pages..


If you are still having problems, then check for any authentication issues in GateKeepers System Messages tab
GateKeeper --> View menu --> System Messages.

[salahaddin]

I have problem in Wingate configuration, clients can not able to access emails through out look express. Browser is working fine.

I have to following setup

DSL Modem (NAT Enabled - Routed PPPoE - Static-IP – NAPT )
IP Address: 10.200.167.105
Subnet: 255.0.0.0

Windows 2000 with two NIC Cards :
1 ) LAN ( Connected to Local Network
3 ) WAN ( Connected to DSL Modem)

LAN: 192.200.167.12
Subnet: 255.255.255.0

WAN: 10.200.167.70
Subnet: 255.0.0.0
Gateway: 10.200.167.015
DNS: 212.71.32.19 / 212.71.32.20

CLIENT:
IP: 192.200.167.15
SU: 255.255.255.0
GW: 192.200.167.12
Proxy: 192.200.167.12: 8080

Wingate setup
In Wingate system: I disabled the pop3 server, SMTP server, dhcp services only

Extended Network Drivers
Firewall disabled
Policies: Every one (unrestricted)

Remote service
Binding : any adapter

Policies: every one unrestricted

[u]www services [/u]
Binding: local Adapter
Gateway: any available
Session: Transparent proxy not selected
Connection: through cascade proxy (212.71.32.88: 8080)
Policies: every one unrestricted...

This is my Wingate setup... the problem is only client can not able to access his email through his outlook express,
pop3: mail.technose.net
SMTP: mail.technose.net
We have several more email accounts have to access though outlook.

Also messenger not working , can not able to ping www.google.com from dos command...

If need more information I can provide... I hope this information helps you to solve my problem... the above settings are exactly what I have configured..

Regards

Salahaddin

[jamesc]

I presume that if you have any other security suites installed on the WinGate server that you have checked the logs and alerts for any potential issue. I also presume that the Windows Firewall and ICS is disabled in the Windows Services.

If you are still having problems, please send in the following information to the helpdesk so we can help you track down this issue.

http://support.qbik.com/index.php?_a=tickets&_m=submit

1. WinGate Registry.
GateKeeper --> Options menu --> Advanced --> Save Registry

2. WinGate Config Report
GateKeeper --> Options menu --> Advanced --> Save Config Report

3. ipconfig/all from one LAN Client, and the WinGate Server
(Windows) Start menu --> Run --> cmd --> ipconfig/all >> C:\ipa.txt

[jamesc]

Also, I don't see a DNS address on the LAN CLient.

[adrien]

one other thing to check.

Your LAN IP is a public IP (i.e. is used on the internet) rather than a private one. That means by default WinGate will think your LAN adapter is an external one, and not bind services to it. It will also not NAT through from an external interface.

So you need to verify the adapter usage setting in wingate for your LAN adapter. It needs to be "internal" on the network tab in gatekeeper.

Adrien

[salahaddin]

Dear Mr.Adrein

I did as you suggested, I select the internal adapter... still the same, there is nothing changed.

[b]Client ipconfig/all[/b]

Windows IP Configuration

Host Name . . . . . . . . . . . . : salahaddin
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8139 Family PCI Fast Ethe
rnet NIC
Physical Address. . . . . . . . . : 00-E0-4C-0B-33-5D
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.200.167.15
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.200.167.12
DNS Servers . . . . . . . . . . . : 192.200.167.12
Primary WINS Server . . . . . . . : 192.200.167.12



[b]ipconfig /all ( Wingate Server )[/b]

Windows 2000 IP Configuration

Host Name . . . . . . . . . . . . : CTECH-SALES
Primary DNS Suffix . . . . . . . : TECH-GROUP.COM
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : TECH-GROUP.COM

Ethernet adapter local:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 3Com EtherLink XL 10/100 PCI TX NIC
(3C905B-TX)
Physical Address. . . . . . . . . : 00-01-02-BE-12-84
DHCP Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.200.167.12
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 212.71.32.19
212.71.32.20

Ethernet adapter WAN:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) 82559 Fast Ethernet LAN on
Motherboard
Physical Address. . . . . . . . . : 00-00-E2-32-AB-2A
DHCP Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 10.200.167.70
Subnet Mask . . . . . . . . . . . : 255.0.0.0
Default Gateway . . . . . . . . . : 10.200.167.105
DNS Servers . . . . . . . . . . . : 212.71.32.19
212.71.32.20
10.200.167.102


I am sending the wingate registry files attached at qbick support help desk.