KAV doesn't update & other issues

Forum for support for the Kaspersky AntiVirus for WinGate plugin

Moderator: Qbik Staff

KAV doesn't update & other issues

Postby labull » May 19 08 2:21 am

KAV reports ALL sites infected and blocked.

Also update fails.

Here's the debug log for the update.

05/18/08 09:05:00 0.0.0.0 <system> 0000007728 Unable to initialise update mechanism - update failed - Unspecified error
05/18/08 09:05:04 0.0.0.0 <system> 0000007360 Unable to initialise update mechanism - update failed - Unspecified error
05/18/08 09:05:38 0.0.0.0 <system> 0000006268 Configuration has changed
05/18/08 09:05:38 0.0.0.0 <system> 0000006268 Debug: Releasing lock in configuration setup
05/18/08 09:05:38 0.0.0.0 <system> 0000006268 Debug: Obtaining lock in user list setup
05/18/08 09:05:38 0.0.0.0 <system> 0000006268 Debug: Releasing lock in user list setup
05/18/08 09:05:59 0.0.0.0 <system> 0000004040 Debug: Obtaining lock in InterfaceAdd
05/18/08 09:05:59 0.0.0.0 <system> 0000004040 [0136EC28] Interface Created (4)
05/18/08 09:05:59 0.0.0.0 <system> 0000004040 Debug: Releasing lock in InterfaceAdd
05/18/08 09:05:59 0.0.0.0 <system> 0000004040 Unable to initialise update mechanism - update failed - Unspecified error
05/18/08 09:05:59 0.0.0.0 <system> 0000004040 Debug: Obtaining lock in destructor
05/18/08 09:05:59 0.0.0.0 <system> 0000004040 Debug: Releasing lock in destructor
WinGate Lurker
labull
WinGate Guru
 
Posts: 710
Joined: Sep 06 03 1:03 am
Location: Washington, DC - USA

Postby labull » May 19 08 2:31 am

Here is the reject message:

Kaspersky AntiVirus 2.0 for WinGate - http://www.wingate.com


Here is the debug from an site reject:

05/18/08 09:16:38 Configuration changed
05/18/08 09:17:51 172.16.20.103 Guest 0002257150 Requested: http://www.washingtonpost.com/
05/18/08 09:17:51 172.16.20.103 Guest 0002257150 Debug: [www.washingtonpost.com/] Copy to use: SERVER
05/18/08 09:17:51 172.16.20.103 Guest 0002257150 Debug: WWW Session sending server request in thread 1f78
05/18/08 09:17:51 172.16.20.103 Guest 0002257150 Debug: Server response contains 2497 bytes of resource data
05/18/08 09:17:51 172.16.20.103 Guest 0002257150 Debug: WWW Session processing HTTP response in thread 1f78 - response code 200
05/18/08 09:17:51 172.16.20.103 Guest 0002257150 Debug: Drip-feeding resource to client
05/18/08 09:17:51 172.16.20.103 Guest 0002257150 Debug: Pragma: no-cache in server response - disabling caching
05/18/08 09:17:51 172.16.20.103 Guest 0002257150 Debug: Cookie set in server response - disabling caching
05/18/08 09:17:52 172.16.20.103 Guest 0002257150 Requested: http://www.washingtonpost.com/favicon.ico
05/18/08 09:17:52 172.16.20.103 Guest 0002257150 Debug: [www.washingtonpost.com/favicon.ico] Copy to use: SERVER
05/18/08 09:17:52 172.16.20.103 Guest 0002257150 Debug: WWW Session sending server request in thread 1f78
05/18/08 09:17:52 172.16.20.103 Guest 0002257150 Debug: Server response contains 318 bytes of resource data
05/18/08 09:17:52 172.16.20.103 Guest 0002257150 Debug: WWW Session processing HTTP response in thread 1f78 - response code 200
WinGate Lurker
labull
WinGate Guru
 
Posts: 710
Joined: Sep 06 03 1:03 am
Location: Washington, DC - USA

Postby adrien » May 19 08 10:39 am

it's a problem with the kaspersky Labs key file expiring.

the latest one is

http://www.wingate.com/downloads/015528CD.key

download this into your WinGate\Plugins\Kaspersky AntiVirus

folder, and restart WinGate.

Adrien
adrien
Qbik Staff
 
Posts: 5441
Joined: Sep 03 03 2:54 pm
Location: Auckland

Postby labull » May 19 08 12:33 pm

That worked!

Thanks!
WinGate Lurker
labull
WinGate Guru
 
Posts: 710
Joined: Sep 06 03 1:03 am
Location: Washington, DC - USA

Re:

Postby Nev » May 21 08 9:00 pm

Hi all,

As noted above, yes had this one today, happened to call at one of my main client's today and there was no proxy access to the Internet // Proxy Connection Refused.

Wingate was running yet I could not log in // no data received on port // engine could not be stopped.

After rebooting the system the notifications reported that KAV was unlicenced // could not obtain interface yet there was over a year of expiry remaining.

I replaced the key and restarted the engine which fixed everything.

Nice new board, downgraded me though! ;)
--
Nev.
Nev
WinGate Guru
 
Posts: 861
Joined: Sep 22 03 11:35 pm
Location: Mudgee ~ NSW ~ Australia

Re: KAV doesn't update & other issues

Postby labull » May 21 08 11:47 pm

Downgraded you Nev?

What's above Guru?
WinGate Lurker
labull
WinGate Guru
 
Posts: 710
Joined: Sep 06 03 1:03 am
Location: Washington, DC - USA

Re: KAV doesn't update & other issues

Postby Nev » May 22 08 12:27 am

labull wrote:Downgraded you Nev?

What's above Guru?


Heck Larry I was hoping to hell that when I cracked the 'grand' that there was 'an afterlife' above! :)))

Now we'll never know - shucks!
--
Nev.
Nev
WinGate Guru
 
Posts: 861
Joined: Sep 22 03 11:35 pm
Location: Mudgee ~ NSW ~ Australia

Re: KAV doesn't update & other issues

Postby labull » May 22 08 12:49 am

I fear "old fart" is the next level.
WinGate Lurker
labull
WinGate Guru
 
Posts: 710
Joined: Sep 06 03 1:03 am
Location: Washington, DC - USA

Re: KAV doesn't update & other issues

Postby Nev » May 22 08 2:00 pm

Can say this board is annoying, using SeaMonkey I have to login between each selection and it doesn't recognise my session, there is something missing here.

Old board was a lot faster to navigate.
--
Nev.
Nev
WinGate Guru
 
Posts: 861
Joined: Sep 22 03 11:35 pm
Location: Mudgee ~ NSW ~ Australia

Re: KAV doesn't update & other issues

Postby labull » May 22 08 2:10 pm

Does sorta the same - forgets who I am - for me using IE7. I have to log in each time.

And who is that Daniel fellow that keeps sending me emails about the forum?
WinGate Lurker
labull
WinGate Guru
 
Posts: 710
Joined: Sep 06 03 1:03 am
Location: Washington, DC - USA

Re: KAV doesn't update & other issues

Postby jasona » May 23 08 11:41 am

I think there was a problem with cookies, should be working now though :)
jasona
Qbik Staff
 
Posts: 140
Joined: Nov 12 07 2:52 pm
Location: Auckland

Re: KAV doesn't update & other issues

Postby Nev » May 24 08 4:13 pm

jasona wrote:I think there was a problem with cookies, should be working now though :)


Ok this is a frustrating, now when I open a new tab in a forum the session is shown as not logged in, therefore my habit is to read say several posts and if I want to reply I have to log in to each and every subsequent tab to comment.

Can this behaviour be fixed, wasn't a problem in the old board.

Using SeaMonkey 1.1.9.
--
Nev.
Nev
WinGate Guru
 
Posts: 861
Joined: Sep 22 03 11:35 pm
Location: Mudgee ~ NSW ~ Australia

Re: KAV doesn't update & other issues

Postby jasona » May 26 08 12:48 pm

It worked fine for us using Using SeaMonkey 1.1.9.

our cookies were set to use default cookie permissions:

tools->cookie manager->use default cookie permissions

I am assuming you have cleared the browser cache?
jasona
Qbik Staff
 
Posts: 140
Joined: Nov 12 07 2:52 pm
Location: Auckland


Return to Kaspersky AntiVirus for WinGate

Who is online

Users browsing this forum: No registered users and 29 guests