Filling disk up

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Filling disk up

Postby serginho » Jul 31 08 1:21 am

Hi,

Recently one of my customer started to experience a rather common problem: running out of disk space. The odd thing about this is that the guilty relies on WinGate.

It started to fill up \Windows\Temp with files named "wgf??.tmp" and "avp??.tmp" as well as a folder called "KAV Updater update files". Most of the time, the "avp" files are removed automatically, althoug this morning, for example, I had to clean them up manually. The "wgf" can be very big, and seem to never be deleted, so, eventually, filling up the disk. I tapped inside one of them and found it to be an email message with a PDF and a ZIP file attached. At this very moment, there are three files, named wgf6e.tmp, wgf8c.tmp and wgf72.tmp, all growing as I press F5 to update the information.

What are this files and how do I get them automatically removed? (At least, this is the only customer where I see these files!)
Attached WinGateConfig.txt. Please let me know if you need other information

Thanks for your help

Regards

Serginho
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serginho
 
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Re: Filling disk up

Postby adrien » Aug 04 08 12:05 pm

Hi

WinGate creates files like you describe as part of several mechanisms: caching, and data scanning (e.g. AV). However, these files should be cleaned up from the temp folder once the session / request is complete.

do you have any unexpected errors reported in the WWW proxy log files?

Regards

Adrien
adrien
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Re: Filling disk up

Postby serginho » Aug 08 08 12:18 pm

Hi,

I would have to do a thorough search over WWW Proxy Server logs to be sure, but in a quick look, all errors I could find where something similar to "Error: Caught socket exception in CWWWSession::HTTPProcessRequest() Connection to Remote Host timed out - terminating".

I have cache disabled in WinGate, so I think this can't be the case. But the KAV plugin is showing an abnormal amount of "unexpected failures scanning file" messages. This kind of message had pratically disappeared after I upgraded both WG and the KAV plug-in to their most up-to-date releases

I also do auto-reboot the WinGate Server machine every night (shutdown -r -f). Do you think this could be the source of the problem? To be on the safe side, I've just added a [net stop "Qbik Wingate engine"] to my reboot script.

Thanks for your attention

Regards

Serginho
serginho
 
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Joined: Sep 28 05 6:33 am

Re: Filling disk up

Postby serginho » Aug 21 08 12:59 am

Hi,

Stopping WinGate before shutting down did not solve the problem. Windows\Temp still gets filled with wgf??.tmp files

Thanks
serginho
 
Posts: 23
Joined: Sep 28 05 6:33 am


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