Email and Ipad

[mother]

I run windows server 2008 with wingate 6.4 and everything works ok send/recieve using a local ip or webbspot.com for my POP/SMTP and Winmail. This also works for WiFi using my laptop. When I setup my Ipad using WiFi connection I can get it to work sometimes using a local IP 168 etc to receive mail but but no joy on webbspot.com going out or receiving the error is "webbspot.com not responding and to check outgoing settings". Setup on Ipad is like the windows winmail program I use same address for both in/out and no problems. Spoke with apple tech and they don know but to install MS Exchange or goggle mail or maybe it's incompatible with Wingate. Any help appreciated or others have suffered same problem.

[adrien]

Hi

is this going out through your WWW proxy? Does it require authentication?

Regards

Adrien

[mother]

No authentication, my email is set to local Ip's 192.xxx with standard 110/25 ports and the WWW is at port 8080 and both bound to any external connection on my wingate server. I assume that authentication you are referring to is in Winmail email program on my home server and am not requiring authentication to send or receive email using webbspot,com or local IP. I have tried even using my static IP assigned to my router in my Ipad in hopes that it would then see my email server internal IP and send it to my internal wingate server.... with no joy either.

[adrien]

Hi

I'm not sure how webspot works. Does it give you access to a POP3 account? Or do you use webmail on it?

Sorry, I'm not sure if you're trying to use your iPad to connect to a local POP3 and SMTP server (in WinGate) or not, and I'm not sure what particular error you are seeing.

Have you checked even what IP address your iPad gets assigned? Can it connect to anything?

Regards

Adrien

[mother]

Hi

I'm not sure how webspot works. Does it give you access to a POP3 account? Or do you use webmail on it?
"I run wingate and the pop/smtp servers locally with mailboxes".

Sorry, I'm not sure if you're trying to use your iPad to connect to a local POP3 and SMTP server (in WinGate) or not, and I'm not sure what particular error you are seeing.
"Yes I am using the Wingate pop/smpt servers on my local machine and trying to connect my IPad to it to retrieve/send mail via WiFi".

Have you checked even what IP address your iPad gets assigned? Can it connect to anything?
"The IPad which I am trying to connect using email program like MS express where you assign your POP/SMTP servers and User Name and password which I have assigned inside the wingate mail program". Yes I can connect using google mail to send and receive mail.
The error messages is "Cannot connect to "webbspot.com server make sure your server information is correct" I know it Is because they are the same settings I use locally on my server and MS Express email program.". I can browse the Internet with no problems which connects via my router same as email should.

Regards

Adrien

[adrien]

OK

I'm wondering why it's reporting it can't connect to webspot.com, when you have it configured to connect to your local WinGate? This doesn't seem right to me unless webspot.com is your own domain?

Do you see any activity in GateKeeper related to the iPad? Have you checked the logs for the POP3 service in WinGate?

Regards

Adrien

[mother]

webbspot is my domain at 63.224.128.195 and is in my router, however my router then forwards to a local IP 192.168.0.2 on my server and wingate.
I can connect my Ipad (using WiFi) using 192.168.0.2 pop/smtp and shows the activity in wingate as connecting as 195.168.0.5, but will not connect (error message server not responding) using webbspot.com or www.webbspot.com which shows no activity and not connecting at all?

Would MX records be a cause which show for webbspot.com but not one for mail.webbspot.com etc?

[mother]

Forgot to add that Log files just show local IP connect using Ipad, but not webbspot.

[adrien]

OK, so you connect out through the router to the external interface of your router, which forwards back in through the router to WinGate.

I think that might be the problem. It would depend on whether your router supports that sort of redirection.

If you connect to that address from other computers on your LAN does it work?

my advice would be to use DNS to get your iPad to connect to 192.168.0.2 for www.webspot.com. You can do this by setting an entry in the hosts file on the WinGate computer (presuming you're using the WinGate server as a DNS server?).

Adrien

[desinet3]

Will authentication be a better approach?

[mother]

OK, so you connect out through the router to the external interface of your router, which forwards back in through the router to WinGate.
"Yes this is how it is setup and works from my wingate server with MS express mail client".

I think that might be the problem. It would depend on whether your router supports that sort of redirection.

If you connect to that address from other computers on your LAN does it work?

No, it does not I tried from a outside computer and I cannot use webbspot as PoP/SMTP server to get/recieve mail "says cannot find server".

my advice would be to use DNS to get your iPad to connect to 192.168.0.2 for http://www.webspot.com. You can do this by setting an entry in the hosts file on the WinGate computer (presuming you're using the WinGate server as a DNS server?).
I can give it a try "I assume just binding the wingate DNS system server to an external adapter is this correct? If so where is the host file to make adjustments.

Adrien

[mother]

Will authentication be a better approach?

Trouble is I cannot get the mail program and wingate to even see the incoming connection in wingate activity.

[adrien]

Hi

I don't think authentication will make any difference, and in fact you can't have POP3 without authentication anyway.

the problem I think is that you aren't even getting a connection to WinGate because you're inside the same network, but trying to connect to the outside of your router from the inside, and expecting it to still forward the connection.

You say it works fine if you configure your iPad to just connect straight to WinGate. Is that then not an option? I presume you're going through all this so you don't have to reconfigure it when you take it out of your LAN?

You can fool it with DNS - that's what I was getting at with my suggestion about the hosts file.

If the iPad uses WinGate as DNS (can you make it do this), then you can fool it into thinking that webspot is 192.168.0.2

[mother]

Yes you are right the problem with hooking up Ipad with local IP is it will not work when outside of Lan where I need it to work.

The HOSTS file you speak of I assume is in my case the windows file? if so this is a part of what it looks like now;

-------------------------------------------------
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host

127.0.0.1 localhost
::1 localhost
192.168.0.2 webbspot.com
192.168.0.2 http://www.webbspot.com
------------------------------------------------

What would I add for a DNS entry in this HOST file? Do I need a Port #? Also in Wingate would I just connect my DNS service to outside adapter?

[mother]

Follow-Up.....Well I left my HOSTS file as is since webbspot is being resolved/faked out so to speak already to 192.168.0.2 and just set wingate DNS service adapter to "external" and No Joy ( does not respond check setting error ).

Is this what you suggested?

[adrien]

Yes you are right the problem with hooking up Ipad with local IP is it will not work when outside of Lan where I need it to work.

The HOSTS file you speak of I assume is in my case the windows file? if so this is a part of what it looks like now;

-------------------------------------------------
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host

127.0.0.1 localhost
::1 localhost
192.168.0.2 webbspot.com
192.168.0.2 http://www.webbspot.com
------------------------------------------------

What would I add for a DNS entry in this HOST file? Do I need a Port #? Also in Wingate would I just connect my DNS service to outside adapter?

you can't put URLs in the hosts file, just hosts. so you need to strip off the http:// e.g.

Code: Select all

127.0.0.1       localhost
::1             localhost
192.168.0.2   webbspot.com
192.168.0.2   www.webbspot.com


I don't know what you mean by DNS adapter. Is this an adapter in WinGate? Setting it to external will probably just make it firewall stuff. So I wouldn't do that.

[mother]

I don't know what you mean by DNS adapter. Is this an adapter in WinGate?
"Inside Wingate under DNS service in the bindings area I can have it bound to an "External Adapter" Internal Adapter etc".
Inside my hosts file there are no http's sometimes when I post in this forum it automatically puts this in for me but "that's for another day".

[adrien]

OK

in terms of binding for DNS. I'm not sure how many adapters you have in WinGate, or how your iPad gets an IP address and DNS server assigned.

If you're using DHCP, then for the hosts file to work, you'd need to assign 192.168.0.2 as the DNS server in your DHCP settings (whether WinGate is the DHCP server, or you are using another one).

REgards

Adrien

[mother]

When Wingate was set itself up along time ago it enabled the DHCP and set it to automatic and assigned it 192.168.0.2 on Internal Adapter.

Router settings: Assigned by ISP

Modem IP Address: 63.224.128.195

DNS Address #1: 205.171.3.xx

DNS Address #2: 205.171.2.xx

then the router is connected to my computer server ( with wingate on it ) giving my a local default gateway 192.168.0.1 my starting local IP is 192.168.0.2. Any wireless devices laptops, Ipads etc are automatically assigned with numbers above the xxx.xxx.x.2
Not sure if this helps but what the heck at this point.

[adrien]

OK, what DNS server IP are the clients assigned?

They need to be told to use WinGate as the DNS server.

Regards

Adrien

[mother]

They are dynamically assigned in the router then to wingate locally on my server, am I missing something. I am getting a sinking feeling that it can't be done because I am dynamically assigning an IP in my TCP/IP settings in my windows system.

[adrien]

Hi

You might be able to use WinGate's DHCP server instead.

the steps would be:

a) disable the DHCP server in your DSL modem
b) manually set the IP address of the LAN adapter in WinGate to 192.168.0.2. Set default gateway and DNS to 192.168.0.1
c) enable the DHCP server in WinGate.

Depending on how you want it to work, you could assign your other clients to use the DSL as their default gateway. Otherwise WinGate will default to assigning its own IP as the default gateway and DNS server for the LAN.

Regards

Adrien

[mother]

Thanks Adrien learned allot and that did the trick, I lost my browsing capabilities on my web server, but fixed by adding in the router gateway DNS to my TCP/IP settings in windows. I will try from a outside connection later and report back.

[mother]

Well tried from local Starbucks coffee house thru AT&T WiFi and still does not work error "server not responding". When connected to my local server no problem.

[adrien]

Hi

Are you able to try from some other computer from outside your network?

Doesn't look like the iPad error messages have enough information to let you know what's going on, e.g. whether

a) the DNS lookup is failing
b) the TCP connection to your service is failing

or something else.

Regards

Adrien

[rboynton]

Doesn't look like the iPad error messages have enough information to let you know what's going on, e.g. whether

a) the DNS lookup is failing
b) the TCP connection to your service is failing

or something else.

Perhaps a simple tracert would help determine this. The tracert will show the resolved IP, which may shed some light on this.

Edit: I ran a tracert and see the IP resolving to your outside interface. Since the URL resolves correctly, looks like the issue may be how the connection is being forwarded to your internal web server.

[mother]

Hi

Are you able to try from some other computer from outside your network?

Doesn't look like the iPad error messages have enough information to let you know what's going on, e.g. whether

a) the DNS lookup is failing
b) the TCP connection to your service is failing

or something else.

Regards

Adrien

Yes, I tried outside connection and still have the problem. In my router I port foraward both POP and SMTP, but did not forward DNS so I am going to try forwarding that also now and check from outside my local Lan.

[mother]

Doesn't look like the iPad error messages have enough information to let you know what's going on, e.g. whether

a) the DNS lookup is failing
b) the TCP connection to your service is failing

or something else.

Perhaps a simple tracert would help determine this. The tracert will show the resolved IP, which may shed some light on this.

Edit: I ran a tracert and see the IP resolving to your outside interface. Since the URL resolves correctly, looks like the issue may be how the connection is being forwarded to your internal web server.

I believe you are right I did not Port forward my DNS inside my router. I am doing it now and checking from outside my Lan. I will check back in in alittle.

[mother]

Still same problem.

[rboynton]

You would need to forward the port your web server is listening on. Port 80 is normal, but you may have your server listening on 8080, etc. Once you forward that web server port to the internal IP address, that should resolve the problem.