How to attache wingate crash files

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How to attache wingate crash files

Postby tflow93 » Dec 29 13 9:20 pm

Dear Support,

There were some wingate crash log files created at the "wingate" folder & how do I attach it to you for checking, an error message "The extention dmp is not allowed" appeared when I attached it during the post, How do I send the log files to you for checking ?
tflow93
 
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Re: How to attache wingate crash files

Postby adrien » Dec 29 13 9:41 pm

Hi

thanks for raising this, you can email to our support desk at support@wingate.com

Regards

Adrien de Croy
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Re: How to attache wingate crash files

Postby adrien » Dec 30 13 2:09 pm

Hi

thanks for those crash dump files. These are from WinGate 8.0.2 build 4614 and relate to a problem we fixed. You will need to update to the latest version of WinGate (currently 8.0.5)

Regards

Adrien
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