Wingate blocks Youtube videos

[limohabs]

Hi,

My co-worker did something to our Wingate but don't remember what. :(

For specific users, youtube videos are blocked. They can access the web page, but the video doesn't play. I would like to remove this restriction, or at least, configure it to unblock some of these specific users.

(If I remove the proxy, the video play fine)

Thanks

Martin

[Aaron Koolen-Bourke]

Hi Martin. The first place I would look would be WebAccess Control->Access Rules. Your co-worker might have added a new rule that blocks certain media. One way to check this can be to go to youtube and attempt to watch a video. If a rule is blocking that then you should see the HitCount increase for the rule that caused the block.

Let us know how you get on

Aaron

[limohabs]

Hi AAron, thanks for the quick reply.

I use an old version of Wingate (6.6.4). I dont see WebAccess Control.

Martin

[adrien]

In this case, it will be in the policies in the WWW proxy.

Since WinGate 6 policy is "additive" - any policy you create adds more access than what was there before, you could just create a new policy granting specifically access to the URLs to the users involved.

Otherwise you'd need to analyse the policies there to see what is causing the issue.

Regards

Adrien