firewall settings change by themself

[dcotelle]

I am trying to allow Netflix movies thorugh the firewall on the latest WG. I set the firewall to medium under extended network. I save the settings. The movies will play on client machines.

If I restart the machine WG is running on, the firewall settings are reset to custom and not medium. I don't know why the settings on the firewall change by themself since they were saved as medium.

I am running the latest version of WG on Windows XP SP2

[logan]

If you have any transparent intercepts enabled, then the firewall will update to custom when the intercepts are added to it. The High Medium and Low settings are simply preset open ports, so you can rest assured that the firewall is retaining the medium settings.

[dcotelle]

If I change the settings to medium, I can watch the online movies without any problem. I can do this for however many days the computer stays up and running. If the Wingate computer restarts, the settings go to custom and I can no longer watch Netflix online movies.

I can't see any changes in the settings between medium and custom on my WG machine. I do not recall making any changes in any of the settings. Everything else is working fine. I just want to maintain whatever security settings are in place when I save after changing the settings to medium so my family can watch the netflix online movies when I am not home and if the Wingate computer restarts.

[logan]

Could it be that you are intercepting port 80 in the WWW Proxy Server?
By setting the Firewall to Medium, you temporarily disable the intercept, allowing port 80 to be NAT'ed to the internet. After restarting the WinGate engine, the port 80 intercept is recreated and all port 80 traffic would become routed through the WWW Proxy again.

It sounds like there may be something in the WWW Proxy stopping the Netflix movies from working. I imagine that the firewall should have little effect on the problem, since all local connections to the internet are allowed by default.

You can see all intercepts that have been configured in the "LAN connections to Internet" portion of "Port Security".


If you are happy bypassing the proxy and using NAT for your internet connection, you could simply disable the Transparent Redirect in the WWW proxy.
- Gatekeeper -> Services tab -> WWW Proxy Server -> Sessions


If you have any data scanning plugins installed (Puresight for WinGate or Kaspersky AntiVirus for WinGate) and want to use the WWW Proxy, try enabling drip feeding if you haven't already.
- Gatekeeper -> Services tab -> WWW Proxy Server -> Plugins
- Check "Drip-feed data to client if file bigger than"

[dcotelle]

I have narrowed the problem down a little more. It is not the proxy intercept of port 80 that is stopping the movies. If I disable the antivirus and PureSight plugins, I don't have any problems. If the plugins are active, but disabled for the user, the movies will play.

Drip is active and will stop the netflix program from giving a media error, but it still freezes before playing the movie.

I tried to have the plugins not scan www.netflix.com, but that did not help.

Any suggestions? I really need the PureSight for my kids.