WinGate Management Corrupt?

[codeman8611]

Hello.

I was working on setting up WinGate VPN on my WinGate 7.0.8 machine, when suddenly it kicked me out of the Management Console. Now all I see and have access to is what shows on the following attachment. I'm running Windows 2008 Server R2 x64. I have rebooted the server and WinGate. I also restored ../Wingate/Remote folder to a previous backup version and still now luck. Help!

Thanks

ftp_1012.jpg (69.98 KiB) Viewed 5221 times

[adrien]

Hi

that's what you see if you log into WinGate Management using an account with no permissions.

Depending on your User database, you need to be a member of Domain Admins, or Administrators (or equivalent).

If you're using the same account you always did, then either group membership changed for your account, or you changed base permission or ownership in WinGate Permissions of the root permissions object.

Adrien

[codeman8611]

Hi Adrien.

I'm using the same account as always. How can I get the correct permissions back if I don't have access to any of the user/group settings?

Thanks.

Dave

[adrien]

Hi

What user database are you using?

Do you know what you did to WinGate before this started?

I may need to remote into your server to fix it. Can you run teamviewer and send us id and login details? Just send to support@wingate.com

Regards

Adrien

[codeman8611]

I'm using the WinGate user DB. This started happening after I was setting up a VPN for the first time in WinGate. I don't remember exactly what I was doing, but I was playing around with VPN settings and got booted out of GateKeeper. As soon as I tried to log back into GateKeeper, that's when the screen looked like it does in the post.

I just e-mailed support@wingate.com with my login info.

Thanks!

Dave

[adrien]

Hi

I triple checked your registry, and it looks ok.

So the only thing I can think of is that something got corrupted or something in your registry, which got cleared when I deleted those 2 keys and WinGate re-created them.

If you're bored with too much time on your hands, you could re-import the registry I had to see if the problem re-appears, but somehow I doubt it.

regards

Adrien

[codeman8611]

Hi Adrien.

I hate to say this, but it happened again. The GateKeeper is back to the same problem again. This time, I was setting up logging for the VPN service. I disconnected from the GateKeeper, restarted WinGate, logged back in to the GateKeeper and darn, same thing again.

Dave

[adrien]

ok, when did you last do a disk check?

Did you see which keys I deleted?

HKEY_LOCAL_MACHINE\Software\WOW6432Node\Qbik Software\WinGate\Users\Providers\WinGateProvider\Objects

sub keys

{00488E68-210E-11DF-901D-00D0B70B08F7}
{00488E6A-210E-11DF-901D-00D0B70B08F7}

We did also have some fixes in the WinGate User database, which I wouldn't have thought would affect this, but you never know. I can send you a link to 7.1 if you like.

Regards

Adrien

[codeman8611]

Deleted those keys and it's working again.

I'll take that link to 7.1.

Thanks.

Dave