Activity screen

[jimwalker]

Hello all,

Can someone advise me how an internal user IP address could wind
up with a different user name?
We had a situation where a customer came in and plug his laptop into
our network (hard wired), using win XP, and Wingate logged it under
a user IP address, using the laptop's given name. Note the internal user's
pc was not on at the time.
Now, with the corrrect pc (user) logged in, Wingate logs activity with name of laptop, although the correct internal pc is in use?

Thanks
jim

[adrien]

Hi

This is due to DHCP. The laptop will have been allocated an address by WinGate DHCP server, which then sets up an association between the allocated IP address and the name of the machine that made the DHCP request (in this case the laptop).

Then when your LAN-based PC boots up and uses a fixed IP, and connects to WinGate, WinGate looks up the IP to see if it knows it - since it has a current DHCP lease for that IP, it assumes it is that machine.

So it's mainly a cosmetic issue, unless you have policies or assumptions by machine name. If you need to get rid of it, you will need to delete the DHCP lease from the registry for that IP and restart WinGate.

HKEY_LOCAL_MACHINE\Software\Qbik Software\WinGate\DHCP\Leases\[IP addr]

Adrien