cannot access network after upgrade to 7

Use this forum to post questions relating to WinGate, feature requests, technical or configuration problems

Moderator: Qbik Staff

cannot access network after upgrade to 7

Postby Rburn99 » May 16 12 4:17 am

Just upgraded to wingate 7. Internet and external mail access stopped working. It's dns related but I have no idea how to repair it or why it worked in 6 and not in 7.

Microsoft set up our dns a while back. inhouse dhcp and dns server. wingate had no dns settings. All machines pointed to our inhouse dns server. I was able to get internet access again by adding an external dns client entry pointing to our isp's dns. But no client can resolve any addresses. Even the wingate hosting machine cannot resolve addresses in the cmd window (although the browser works O.o)
Does wingate 7 upgrade install perhaps set something dns related or not import settings correctly? I don't want to start hacking it all up because I had no idea what microsoft techs were doing when they set up our dns the way it is now and I'm afraid I'll bury myself if I start messing with it. Hoping it's something simple like ("oh yes, 7 upgrade bug sets this or that.. just uncheck this or that")
Rburn99
 
Posts: 8
Joined: Oct 24 08 3:39 am

Re: cannot access network after upgrade to 7

Postby adrien » May 16 12 10:10 am

Hi

What OS is this on, is it Win7 or 2k8? If so, and this was an upgrade from WG 6, check that the WinGate Network driver is attached to the LAN adapters.

If not, you may need to manually install it. In the adapter properties, click install, then select Service. From there you should see the Qbik WinGate network driver.

WinGate otherwise doesn't touch any network settings on the host machine.

Adrien
adrien
Qbik Staff
 
Posts: 5448
Joined: Sep 03 03 2:54 pm
Location: Auckland

Re: cannot access network after upgrade to 7

Postby jasona » May 17 12 10:14 am

FYI

Not 100% sure if this was the issue or not but a reinstall of WinGate 7 resolved this problem.
jasona
Qbik Staff
 
Posts: 140
Joined: Nov 12 07 2:52 pm
Location: Auckland


Return to WinGate

Who is online

Users browsing this forum: No registered users and 3 guests

cron