error in wingate

[minimay60]

hi
i have some qoestion about my wingate
i installed wingate 5.0.6 in my computer
my OS is win2000server
we have a LAN network too

when i run Gatekeeper to see the Activity of users it jumps to SystemMessags Tab and after 2 or 3 minutes Gatekeeper goes to OffLine mode and shows this error :"Connection with Wingate server terminated"
what can i do for solve these two problems

my another prombelm is this:
we have about 8 users in gatekeeper but just one of them can access internet directly ,the other one use proxies
what can i do for solving this problem

plz help me
tanxfull
Mahsa
[/list]

[n0ticer]

welcome minimay60 :)

try upgrading ur wingate to version 5.2.3 or beta 6 and see if that solve ur problem.

if it does not, try the following:

for the "Connection with Wingate server terminated" issue, go to Caching > under Caching Properties > untick "Enable additons to cache" click OK

also check ur bindings for conflict ports (assuming u r running other services aside from wingate e.g. web server)

for ur last q's... upgrading wingate mostly resolves that issue :)

pls post back ur findings. tnx

[minimay60]

tanx 4 ur help
but i cant resolve my issues
for the "Connection with Wingate server terminated" issue,i unticked "Enable additons to cache" but it again has that error
in that form ,my properties are like this:
untick --> enable cache lookups
untick-->enable additions to cache
tick-->limit cache size to 150 MP
tick-->purge cache when full

i downloaded wingate 5.2.3 and i installed it but all issues are same before
plz help me
tanxfull
Mahsa

[adrien]

For the first issue, you can turn off auto-activation of the system messages pane by

1. right-click on the system messages window
2. choose options
3. uncheck "Auto-activate Syslog when error occurs"

For the issue of your GateKeeper connection being disconnected, make sure on the Sessions tab of the Remote Control Service, that timeouts are disabled. If this still then happens, let me know. Is there a lot of activity going through the proxy?

For you final issue, there should be nothing stopping any users on your network from using either NAT or proxy. That will normally depend on their configuration. Browsers that are configured to use "automatic proxy detection" will find WinGate however and may configure themselves to use a proxy automatically.

Adrien

[Nev]

hi
i have some qoestion about my wingate
i installed wingate 5.0.6 in my computer
my OS is win2000server
we have a LAN network too

when i run Gatekeeper to see the Activity of users it jumps to SystemMessags Tab and after 2 or 3 minutes Gatekeeper goes to OffLine mode and shows this error :"Connection with Wingate server terminated"
what can i do for solve these two problems

This could be history corruption, try the 'good oil' from Larry in this messgae: http://forums.qbik.com/viewtopic.php?t=1859

my another prombelm is this:
we have about 8 users in gatekeeper but just one of them can access internet directly ,the other one use proxies
what can i do for solving this problem

Not sure if I fully understand the issue but I'll have a go:

If the clients obtain their IP adddress by DHCP from Wingate and the default gateway in these machines is set to that of Wingate then NAT will be used if the applications are configured for 'Direct connection.'

plz help me
tanxfull
Mahsa
[/list]

[Nev]

hi
i have some qoestion about my wingate
i installed wingate 5.0.6 in my computer
my OS is win2000server
we have a LAN network too

when i run Gatekeeper to see the Activity of users it jumps to SystemMessags Tab and after 2 or 3 minutes Gatekeeper goes to OffLine mode and shows this error :"Connection with Wingate server terminated"
what can i do for solve these two problems

This could be history corruption, try the 'good oil' from Larry in this messgae: http://forums.qbik.com/viewtopic.php?t=1859

my another prombelm is this:
we have about 8 users in gatekeeper but just one of them can access internet directly ,the other one use proxies
what can i do for solving this problem

Not sure if I fully understand the issue but I'll have a go:

If the clients obtain their IP adddress by DHCP from Wingate and the default gateway in these machines is set to that of Wingate then NAT will be used if the applications are configured for 'Direct connection.'

plz help me
tanxfull
Mahsa
[/list]

[minimay60]

tanx for ur help adrien
my first and second issues resolved
about my final issue, in our workstations this configuration are set:
-------------------------------------------------------------------------------------
IE-->tools-->internet option-->connections-->lan setting :
tick-->automatically detect setting
untick-->use automatic configurations script
tick--> use a proxy server for your LAN(these setting will not apply to dial- up or vpn connections)
address [my server IP] port [8080]
tick-->by pass proxi server for local addresses
-------------------------------------------------------------------------------------
in WinGate Internet Client , the program knows the server with its IP and port [2080]

all of our workstations are set same,but just one of them can connect directly
we set our IP and subnet mask in--> Internet Protocol(TCP/IP) too
our WinGate Server known our workstations with them IP-->Assumed User

plz help me
tanxfull
Mahsa