Activate license problem

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Activate license problem

Postby dangerousd » Sep 16 04 10:59 pm

I have just upgraded Wingate from version 4 to the latest build. When I try to activate the license it tells me that the "activation file is invalid". I have installed a trial license to hold off the complaints from the users while I resolve the problem!!

I see from previous posts that others have had this problem and have been sent a new key by email. How do I arrange for this?

Please help, I have 29 days and counting!!!
dangerousd
 
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Postby MattP » Sep 17 04 9:45 am

Gidday,

If you can email me your license details then I'll have a look at your key and see why it's not activating. I'll need your license name and key please. Email it to mattp at qbik dot com.

Thanks,

Matt
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Postby dangerousd » Sep 18 04 4:37 am

Thanks for your help Matt. I've emailed the required information to you. Let me know if you don't receive it.
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Postby adrien » Sep 18 04 10:42 am

Hi

we found a problem with our activation crypto library yesterday, which meant that some activations were not working (depending on the length of the encrypted data).

We have fixed this, so if you try again, it should now succeed.

Adrien
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Postby dangerousd » Sep 18 04 8:53 pm

Just tried it again and it worked like a treat! Thanks for all your help
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