Data file update could not be completed

Forum for support for the Kaspersky AntiVirus for WinGate plugin

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Data file update could not be completed

Postby Rolf » Sep 21 04 1:43 am

Dear experts,

I'm sorry to say - but I'm still suffering from this old KAV updating problem. And the existing threads don't lead to a "healing" in my case.

Replacing an old hardware I had to start from scratch.

NT4-Ws, SP6a, all fixes
WinGate 5.2.3 (installation in early August 2004)
KAV 1.2.2 self installing version

After solving the problem with the old license key (different thread) I'm now looking for a solution with the update problem.

Manual update works - as long as I stop and restart the WinGate after download.

Several attempts with complete deinstallation and reinstallation have shown no success.

Rebooting (as mentioned in another thread about this subject) doesn't help either. :-((

What can I do?

Rolf
Rolf
 
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Location: Munich, Germany

Postby adrien » Sep 24 04 4:59 pm

Hi

Sorry to take so long to respond to this one, I am working through this with the local KAV expert.

Hopefully will get a sensible result for you soon.

Adrien
adrien
Qbik Staff
 
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Joined: Sep 03 03 2:54 pm
Location: Auckland


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