Wingate Engine could not be started

[RCM]

I use Direcway Satellite for my ISP and things have worked fine until this morning when I turned the machine back on after the weekend, and got the following messages.

Wingate Engine Could note be Started.

After a moment, the following message appeared.

There was a problem connectiong to the server. Connection refused by server. Check your server name and port number.


I have spent an hour trying to find information on your website about this to no avail. Your trouble shooter for Wingate does not work. It just starts up and asks for a question with no space to write the question and the only options are "BACK" or "START OVER". Well, of course, that doesn't help me.

In the opening window of Wingate, below my name and password is the connection information. It says "localhost" in server and Port 808. I have tried to check "log on to local machine" and it makes no difference, same error.

I have a Windows 2000 Pro operating system. I don't know what else you might need to know except I have checked device manager and all hardware devices seem to be working properly.

My satellite works, but I don't want to run it without the Gatekeeper working for obvious reasons. So am consigned to dial-up (very very inconvenient to have to keep running to the server to keep dialup connected, since it disconnects after a while).

I need an answer to this question ASAP

Geoff

[Pascal]

If you run "netstat -an" from the command line, can you see that GateKeeper is listening on port 808? (Should be on 127.0.0.1) If not - can you try to start the WinGate engine (Right click on the taskbar icon). If that does not start it - try starting it from the "Services" list under Administrative tools.

Also - which version of WinGate are you using?

[RCM]

I tried those different things and discovered through the administrative tools that it could not find the Wingate file. I reloaded the software and it is now working. Thanks.

Any way to know why it did this?

[Pascal]

Something must have deleted / moved the file. Might pay to do a system scan (Just to be safe) or to check what actions your antivirus software can/could take automatically.

(Maybe it's in the Recycle bin?)