Client negotiates SSL control channel but does not connect

[Paulferrari]

Laptop1 connects to remote server fine.

Laptop2 is setup identically to Laptop1. When I try to connect to the server via the same router (laptop1 disconnected), I get a brief message saying Connected: SSL Channel Negotiated

Then it goes back to Ferrari Dewe & Co (join)

Server side, the message is simply xxx.xxx.xxx.xxx has disconnected. None of the usual channel negotiation messages etc.

Firewall on both laptops is off.

[genie]

What versions of Wingate do you have installed on both machines?

[Paulferrari]

Laptop1 6.0.3 build 1005

Laptop2 6.0.4 build 1025

Looks like there might be a problem with the later version.

[genie]

What version of Wingate is on the server then?

[Paulferrari]

Server is 6.0.4 build 1025

[genie]

Thanks - does the log file for VPN shows anything, like errors reported or something?

[Paulferrari]

This Server log shows the unsuccessful attempts at connection from Laptop2 and the successful connection from Laptop1:

07/06/05 11:31:45 VPN Disconnection: 'Laptop1' has disconnected from 'Ferrari Dewe & Co'
07/06/05 11:32:22 VPN Disconnection: VPN Server Connection (Ferrari Dewe & Co) closing because remote side closed the connection
07/06/05 11:32:22 VPN Disconnection: 'Laptop1' has disconnected from 'Ferrari Dewe & Co'
07/06/05 11:32:32 VPN Disconnection: VPN Server Connection (Ferrari Dewe & Co) closing because remote side closed the connection
07/06/05 11:32:32 VPN Disconnection: 'Laptop1' has disconnected from 'Ferrari Dewe & Co'
07/06/05 11:34:53 VPN Disconnection: VPN Server Connection (Ferrari Dewe & Co) closing because remote side closed the connection
07/06/05 11:34:53 VPN Disconnection: 'Laptop1' has disconnected from 'Ferrari Dewe & Co'
07/06/05 11:41:00 VPN Disconnection: VPN Server Connection (Ferrari Dewe & Co) closing because remote side closed the connection
07/06/05 11:41:00 VPN Disconnection: 'Laptop1' has disconnected from 'Ferrari Dewe & Co'
07/06/05 11:43:44 VPN Disconnection: VPN Server Connection (Ferrari Dewe & Co) closing because remote side closed the connection
07/06/05 11:43:44 VPN Disconnection: 'Laptop1' has disconnected from 'Ferrari Dewe & Co'
07/06/05 11:43:51 VPN Disconnection: VPN Server Connection (Ferrari Dewe & Co) closing because remote side closed the connection
07/06/05 11:43:51 VPN Disconnection: 'Laptop1' has disconnected from 'Ferrari Dewe & Co'
07/06/05 11:43:56 VPN Disconnection: VPN Server Connection (Ferrari Dewe & Co) closing because remote side closed the connection
07/06/05 11:43:56 VPN Disconnection: 'Laptop1' has disconnected from 'Ferrari Dewe & Co'
07/06/05 12:45:39 VPN Tunnels: Tunnel to node Local network of Laptop2 (xxx.xxx.xxx.xxx:809) with ID 12 active and updated
07/06/05 12:45:39 VPN Connection: 'Local network of Laptop2' has joined 'Ferrari Dewe & Co'
07/06/05 12:47:52 VPN Disconnection: VPN Server Connection (Ferrari Dewe & Co) closing because remote side closed the connection
07/06/05 12:47:52 VPN Disconnection: 'Local network of Laptop2' has disconnected from 'Ferrari Dewe & Co'
07/06/05 12:48:04 VPN Disconnection: VPN Server Connection (Ferrari Dewe & Co) closing because remote side closed the connection
07/06/05 12:48:04 VPN Disconnection: 'Laptop1' has disconnected from 'Ferrari Dewe & Co'

Next post is the VPN log from Laptop2

[Paulferrari]

VPN Log from laptop2:

07/06/05 11:28:05 VPN Error: The VPN connection to 'Ferrari Dewe & Co' has failed. Connection to Remote Host timed out
07/06/05 11:28:05 VPN Error: The VPN connection to 'Ferrari Dewe & Co' has failed. (Additional)
07/06/05 11:28:05 VPN Disconnection: The VPN connection to 'Ferrari Dewe & Co' has been closed
07/06/05 11:29:05 VPN Error: The VPN connection to 'Ferrari Dewe & Co' has failed. Connection to Remote Host timed out
07/06/05 11:29:05 VPN Error: The VPN connection to 'Ferrari Dewe & Co' has failed. (Additional)
07/06/05 11:29:05 VPN Disconnection: The VPN connection to 'Ferrari Dewe & Co' has been closed
07/06/05 11:30:05 VPN Error: The VPN connection to 'Ferrari Dewe & Co' has failed. Connection to Remote Host timed out
07/06/05 11:30:05 VPN Error: The VPN connection to 'Ferrari Dewe & Co' has failed. (Additional)
07/06/05 11:30:05 VPN Disconnection: The VPN connection to 'Ferrari Dewe & Co' has been closed
07/06/05 11:31:06 VPN Error: The VPN connection to 'Ferrari Dewe & Co' has failed. Connection to Remote Host timed out
07/06/05 11:31:06 VPN Error: The VPN connection to 'Ferrari Dewe & Co' has failed. (Additional)

[Paulferrari]

It was an authentication problem. I changed the username to the one used by laptop1 and it connected fine.

However I reentered the username for laptop2 on both client and server side to ensure both are the same and back to the old behaviour.

Then looked at the policy server side. The Username from laptop2 was missing and when I added it everthing connected just fine.