Wingate hangs every 1-5 days

[ac11]

Hi there,

we are having serious problems with our wingate installation. wingate seems to crash/hang after a few days (1 min. - 5 max.) and thus kills our internet connection. We have to reboot the server in order to restart wingate.

Our Server runs Win2000 SP4 with latest patch level. It contains 3 NICs. One goes to the office, one to a small internet cafe and the 3rd one is connected to the ADSL-Modem. Wingate is set up to control 2 WWW-proxies (Port 80 and 8080) and 1 POP3/SMTP-Proxy. Port 80 is content filtered by Puresight 1.1 for the internet cafe. Port 8080 was set up for office use without any filtering. The network consists of 10 PCs.

A rechecked configuration over and over and couldn't find any problems. Everything works perfectly and stops all of a sudden.

We have tried wingate release in this order 5.0.9 -> 5.0.10 -> 5.0.7 -> 5.1
5.1 is the currently running with a scheduled nightly reboot of the server system.

I really need help on this fast, because our customer is about to look for another solution.

regards.

[max3do]

HI ac11
do have a Shedule to purge wingate cache....every 24 hours
net send * please wait.......(send this to all)
terminate all users...
stop all services
purge cache
puge aduite
purge history data base..
start all services
-------------
keep ur cache level of max of 600 or 700 mb
purge *.gif files
purge file greter then 15 mb
--------------
Try this Inshallah this will keep HELP

[VreebieS]

HI ac11
do have a Shedule to purge wingate cache....every 24 hours
net send * please wait.......(send this to all)
terminate all users...
stop all services
purge cache
puge aduite
purge history data base..
start all services
-------------
keep ur cache level of max of 600 or 700 mb
purge *.gif files
purge file greter then 15 mb
--------------
Try this Inshallah this will keep HELP

But if you did this, doesn't the client need to reOpen all of their Internet Applications? (If they're under WGIC)
Actually this is somewhat annoying for client. But yes, I think this could be a temporary solution. Any other solutions?

[ac11]

But how can I do all this on a scheduled basis?? do I need someone to do it manually or can it be done by a windows scheduled task??

[max3do]

But how can I do all this on a scheduled basis?? do I need someone to do it manually or can it be done by a windows scheduled task??

No u don't need to DO this manually...
u can use scheduler in the system tab....
just...set the time..we the trafice is low in ur network...

[ac11]

So I guess I'll try that next time. Currently we are rebooting the server every night which seems to work ok for now.

I really hope that the next Wingate release will work correctly and stable without having to test several settings on a trial and error basis. This is just to time consuming and to expensive for our customer. It's a local school and they can't afford a full time admin to play arround with wingate in order to find a stable setting. They just need a reliable solution for their internet connections.

[srcloutier]

I have a batch procedure I've been using which works around the problem. The procedure tests the proxy, and if the proxy does not respond correctly (or at all), the procedure will stop and restart it for you.

The procedure includes a utility which tests the proxy's ability to respond to an HTTP GET message. If this succeeds, the proxy is deemed to be OK. It does not test the proxy's ability to retrieve an HTTP page from an outside location. When the proxy hangs, it will not respond to any messages at all, and this is what my procedure looks at.

Check: ftp://ftp.piesky.com/pub/wg.zip

This works very well for me.

Regards,

Steve