FTP doesnt transfer

[terencelee]

Hi there,

My office is using wingate on the server, and all of the other PC connects to the server to have access on the internet. My PC is one of those.

I tried using a FTP program to upload a file to my webserver, but the transfer does not begin. Can wingate be a cause of this? If yes, how do i rectify it? Because on the Server that has wingate installed but connects directly to the internet, i am able to upload. Please help.

Thanks,
Terence

[genie]

What version of Wingate are you using?

[terencelee]

Gatekeeper 6.0, for wingate 6.0

[jamesc]

Can you turn on the logging for the FTP proxy service, and then try to connect to your FTP server again? Once you have done that, please navigate to C:\Program Files\WinGate\Logs\FTP Proxy server and open the FTP Proxy server.log file; does that indicate where the failure is?

Also, For your information: If you are connecting to the WinGate server via NAT or the WinGate Ineternet Client (WGIC), you could turn off the FTP Proxy Server Intercepts for a more direct connection; that option is found in the green box in image below.