WinGate Forums

by **nicolatiana** » Feb 26 06 9:27 pm

I'm experiencing a memory leak problem. After 1,5-2 days of wingate service running, wg memory use increases until 1,5 Gb and the system becomes very slow. Usually killing wingate process and restarting the service solve the problem. Another symptom is that history file (dbf) stop writing, maybe starting from the time when memory has started its increase. I've tried deleting it and restarting the service but no effect.

Other informations:
- windows server 2003 sp1 with latest patches
- KAV plugin installed
- puresight installed
- increased KAV threads to 8

by **Pascal** » Feb 27 06 2:56 pm

Would it be possible for you to email me a copy of your route-table and ipconfig, please?

* "ipconfig /all" from the command line
* "route print" from the command line

by **adrien** » Feb 27 06 5:33 pm

Hi

also, how many users are running through this system?

Are you running any plugins?

Adrien

by **adrien** » Feb 27 06 5:50 pm

Sorry, I see you already stated about plugins...

Adrien

by **nicolatiana** » Feb 27 06 9:26 pm

Wingate Pro 12 users.

The trouble occurred both during day (with normal or intensive use) and during night (low use, only mail exchange)

This is my configuration

Nome host . . . . . . . . . . . . . . : icis_p04
Suffisso DNS primario . . . . . . . . : icis.it
Tipo nodo . . . . . . . . . . . . . . : Sconosciuto
Routing IP abilitato. . . . . . . . . : No
Proxy WINS abilitato . . . . . . . . : No
Elenco di ricerca suffissi DNS. . . . : icis.it

Scheda Ethernet Connessione LAN:

Suffisso DNS specifico per connessione: icis.it
Descrizione . . . . . . . . . . . . . : 3Com EtherLink XL 10/100 PCI TX NIC (
3C905B-TX)
Indirizzo fisico. . . . . . . . . . . : 00-10-5A-DF-17-B2
DHCP abilitato. . . . . . . . . . . . : No
Indirizzo IP. . . . . . . . . . . . . : 192.168.0.250
Subnet mask . . . . . . . . . . . . . : 255.255.255.0
Gateway predefinito . . . . . . . . . :
Server DNS . . . . . . . . . . . . . : 127.0.0.1

Scheda Ethernet Connessione alla WAN:

Suffisso DNS specifico per connessione:
Descrizione . . . . . . . . . . . . . : NIC Fast Ethernet PCI Realtek RTL8139
Family
Indirizzo fisico. . . . . . . . . . . : 00-11-2F-3D-55-B5
DHCP abilitato. . . . . . . . . . . . : No
Indirizzo IP. . . . . . . . . . . . . : 81.201.6.50
Subnet mask . . . . . . . . . . . . . : 255.255.255.248
Gateway predefinito . . . . . . . . . : 81.201.6.49
Server DNS . . . . . . . . . . . . . : 81.201.0.2 - 81.201.0.3

IPv4 Tabella route
===========================================================================
Elenco interfacce
0x1 ........................... MS TCP Loopback interface
0x10003 ...00 10 5a df 17 b2 ...... 3Com EtherLink XL 10/100 PCI TX NIC (3C905B-
TX)
0x10004 ...00 11 2f 3d 55 b5 ...... NIC Fast Ethernet PCI Realtek RTL8139 Family

===========================================================================
===========================================================================
Route attive:
Indirizzo rete Mask Gateway Interfaccia Metrica
0.0.0.0 0.0.0.0 81.201.6.49 81.201.6.50 1
81.201.6.48 255.255.255.248 81.201.6.50 81.201.6.50 1
81.201.6.50 255.255.255.255 127.0.0.1 127.0.0.1 1
81.255.255.255 255.255.255.255 81.201.6.50 81.201.6.50 1
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
192.168.0.0 255.255.255.0 192.168.0.250 192.168.0.250 1
192.168.0.250 255.255.255.255 127.0.0.1 127.0.0.1 1
192.168.0.255 255.255.255.255 192.168.0.250 192.168.0.250 1
224.0.0.0 240.0.0.0 81.201.6.50 81.201.6.50 1
224.0.0.0 240.0.0.0 192.168.0.250 192.168.0.250 1
255.255.255.255 255.255.255.255 81.201.6.50 81.201.6.50 1
255.255.255.255 255.255.255.255 192.168.0.250 192.168.0.250 1
Gateway predef.: 81.201.6.49
===========================================================================
Route permanenti:
Nessuna

by **Pascal** » Feb 28 06 8:07 am

Are you using WinGate as a local DNS server as well?

by **nicolatiana** » Feb 28 06 8:15 am

No. Windows 2003 act as DNS. Wingate DNS service is disabled.

Bye

Nicola Tiana

by **Pascal** » Feb 28 06 10:38 am

Thank you. At the time when this happens, can you still connect to WinGate using GateKeeper? I suspect not.

As we're trying to compare different scenarios where this problem occurs, would it be possible for you to turn on deadlock detection in the Advanced Options tool (Found in the WinGate start menu).

If the problem re-occurs, please email me the LockAnalysis* files found in the WinGate root folder.

by **AltTeo** » Mar 01 06 11:03 pm

I have the same problem. As I tried to work around this problem, I found some key moments.

Wingate service used about 1.5 Gb of memory after saveral days of running and internet connection becomes accidental (not every time).
I took a similar system and tried to recreate the situation. The problem was found in ... Sheduler! I'm using a ProxyInspector and it creates some actions in Wingate sheduler. The main of it is purging history.

So it is all about history file HISTORY.DBF. If it is greater than 3-4 MB than Wingate becomes unstable.
To solve the problem you should use Wingate sheduler for periodicaly purging history. But my problem is that sheduler DO NOT start events sometimes (maybe it does not accept names of events other than in english, maybe it does not start an event if it's sheduled at 00.00). To solve the problem I made a windows sheduler event that stops wingate, deletes history.dbf and history.cdx (in wingate directory), and starts wingate... It seems to work, but I want Wingate to work correct.

So continue investigating....

by **nicolatiana** » Mar 02 06 6:47 am

Effectively when the scenario occurs I'm not able to connect with gatekeeper.
I've turned on deadlock detection.
Continuing to check the situation, also for how concerns history.dbf

Bye

Nicola Tiana

by **nicolatiana** » Mar 07 06 5:36 am

On this afternoon I've stopped and restarted the service while was absorbing 460 mb of ram.
Furthermore I had a spontaneous system restart in the weekend: I suspect that wingate may be the responsible.
This is the content of the lockanalyser file at the moment of the restart of the service this afternoon.

Nicola Tiana

[color=blue]---------------------------------------------------------------------------------------
Locking Dump File opened: 03/06/06 09:11:17
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LOCK OBJECT AGE WARNING in Thread WinGate Engine Main Thread [3096] releasing object DS Analysers [680] age 14875 d:\@wgdev.610\common\CDSAnalysisManager.cpp(223)
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Locking Dump File opened: 03/06/06 09:11:22
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LOCK OBJECT AGE WARNING in Thread WinGate Engine Main Thread [3096] releasing object Engine Startup lock [364] age 20469 d:\@wgdev.610\common\CWinGateEngine.cpp(560)
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Locking Dump File opened: 03/06/06 12:51:46
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LOCK OBJECT AGE WARNING in Thread CSession [3076] releasing object User Database [3432] age 1844 d:\@wgdev.610\common\CGroupMemberDatabase.cpp(403)
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Locking Dump File opened: 03/06/06 16:41:58
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LOCK OBJECT AGE WARNING in Thread IP Manager Thread [5196] releasing object IP Manager Route Table [2796] age 2375 d:\@wgdev.610\common\IPManager.cpp(407)
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Locking Dump File opened: 03/06/06 16:42:46
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LOCK OBJECT AGE WARNING in Thread WINS Resolver [1620] releasing object Socket Manager Lock [3388] age 1610 d:\@wgdev.610\common\X1Socket.cpp(439)
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Locking Dump File opened: 03/06/06 16:43:18
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LOCK OBJECT AGE WARNING in Thread CSession [5572] releasing object Recipients [3640] age 3313 d:\@wgdev.610\common\CRight.cpp(102)
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Locking Dump File opened: 03/06/06 16:43:18
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LOCK OBJECT AGE WARNING in Thread CSession [5572] releasing object Service Manager [2108] age 3515 d:\@wgdev.610\common\CSession.cpp(239)
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Locking Dump File opened: 03/06/06 16:43:26
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LOCK OBJECT AGE WARNING in Thread WINS Resolver [1620] releasing object Socket Manager Lock [3388] age 3343 d:\@wgdev.610\common\X1Socket.cpp(439)
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Locking Dump File opened: 03/06/06 16:43:34
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LOCK OBJECT AGE WARNING in Thread [5116] releasing object User Database [3432] age 2218 d:\@wgdev.610\common\CSession.cpp(1102)
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Locking Dump File opened: 03/06/06 16:43:53
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LOCK OBJECT AGE WARNING in Thread Log Manager [3792] releasing object History Database Log file map [600] age 1109 d:\@wgdev.610\common\HistoryDatabase.cpp(380)
---------------------------------------------------------------------------------------
---------------------------------------------------------------------------------------
Locking Dump File opened: 03/06/06 16:43:55
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LOCK OBJECT AGE WARNING in Thread SMTP Server [4332] releasing object SMTP Send Jobs [4364] age 1296 d:\@wgdev.610\common\SMTPServer.cpp(852)
---------------------------------------------------------------------------------------
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Locking Dump File opened: 03/06/06 16:43:55
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LOCK OBJECT AGE WARNING in Thread WINS Resolver [1620] releasing object Socket Manager Lock [3388] age 1766 d:\@wgdev.610\common\X1Socket.cpp(439)
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Locking Dump File opened: 03/06/06 16:43:58
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LOCK OBJECT AGE WARNING in Thread IP Manager Thread [5196] releasing object IP Manager Route Table [2796] age 1437 d:\@wgdev.610\common\IPManager.cpp(407)
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Locking Dump File opened: 03/06/06 16:44:04
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LOCK OBJECT AGE WARNING in Thread WINS Resolver [1620] releasing object Socket Manager Lock [3388] age 1125 d:\@wgdev.610\common\X1Socket.cpp(439)
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Locking Dump File opened: 03/06/06 16:44:19
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LOCK OBJECT AGE WARNING in Thread IP Manager Thread [5196] releasing object IP Manager Route Table [2796] age 1203 d:\@wgdev.610\common\IPManager.cpp(407)
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Locking Dump File opened: 03/06/06 16:44:24
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LOCK OBJECT AGE WARNING in Thread WINS Resolver [1620] releasing object Socket Manager Lock [3388] age 1453 d:\@wgdev.610\common\X1Socket.cpp(439)
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Locking Dump File opened: 03/06/06 16:45:01
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LOCK OBJECT AGE WARNING in Thread Log Manager [3792] releasing object User Database [3432] age 1609 d:\@wgdev.610\common\CWinGateEngine.cpp(1461)
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Locking Dump File opened: 03/06/06 16:45:02
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LOCK OBJECT AGE WARNING in Thread Log Manager [3792] releasing object Syslog [616] age 1781 d:\@wgdev.610\common\CLogManager.cpp(568)
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Locking Dump File opened: 03/06/06 16:45:23
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LOCK OBJECT AGE WARNING in Thread IP Manager Thread [5196] releasing object IP Manager IP Address Table [2792] age 8485 d:\@wgdev.610\common\IPManager.cpp(408)
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Locking Dump File opened: 03/06/06 16:45:23
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LOCK OBJECT AGE WARNING in Thread Log Manager [3792] releasing object History Database Log file map [600] age 4234 d:\@wgdev.610\common\HistoryDatabase.cpp(380)
---------------------------------------------------------------------------------------
---------------------------------------------------------------------------------------
Locking Dump File opened: 03/06/06 16:45:23
---------------------------------------------------------------------------------------
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LOCK OBJECT AGE WARNING in Thread IP Manager Thread [5196] releasing object IP Manager Route Table [2796] age 13469 d:\@wgdev.610\common\IPManager.cpp(407)
---------------------------------------------------------------------------------------
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Locking Dump File opened: 03/06/06 16:45:38
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LOCK OBJECT AGE WARNING in Thread IP Manager Thread [5196] releasing object IP Manager Route Table [2796] age 4875 d:\@wgdev.610\common\IPManager.cpp(407)
---------------------------------------------------------------------------------------
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Locking Dump File opened: 03/06/06 16:45:38
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LOCK OBJECT AGE WARNING in Thread Log Manager [3792] releasing object History Database Log file map [600] age 4360 d:\@wgdev.610\common\HistoryDatabase.cpp(380)
---------------------------------------------------------------------------------------
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Locking Dump File opened: 03/06/06 16:45:52
---------------------------------------------------------------------------------------
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LOCK OBJECT AGE WARNING in Thread IP Manager Thread [5196] releasing object IP Manager Route Table [2796] age 6344 d:\@wgdev.610\common\IPManager.cpp(407)
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Locking Dump File opened: 03/06/06 16:45:52
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LOCK OBJECT AGE WARNING in Thread Log Manager [3792] releasing object History Database Log file map [600] age 4640 d:\@wgdev.610\common\HistoryDatabase.cpp(380)
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Locking Dump File opened: 03/06/06 16:45:59
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LOCK OBJECT AGE WARNING in Thread IP Manager Thread [5196] releasing object IP Manager Route Table [2796] age 4968 d:\@wgdev.610\common\CRouteTable.cpp(604)
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Locking Dump File opened: 03/06/06 16:45:59
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LOCK OBJECT AGE WARNING in Thread SMTP Server [4332] releasing object SMTP Send Jobs [4364] age 5046 d:\@wgdev.610\common\SMTPServer.cpp(852)
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Locking Dump File opened: 03/06/06 16:46:38
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LOCK OBJECT AGE WARNING in Thread IP Manager Thread [5196] releasing object IP Manager Route Table [2796] age 2235 d:\@wgdev.610\common\IPManager.cpp(407)
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Locking Dump File opened: 03/06/06 16:46:50
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LOCK OBJECT AGE WARNING in Thread CSession [544] releasing object RequestFilter Inclusions [2620] age 1250 d:\@wgdev.610\common\CRequestFilter.cpp(616)
---------------------------------------------------------------------------------------
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Locking Dump File opened: 03/06/06 16:46:50
---------------------------------------------------------------------------------------
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LOCK OBJECT AGE WARNING in Thread CSession [544] releasing object Recipients [2608] age 1328 d:\@wgdev.610\common\CRight.cpp(102)
---------------------------------------------------------------------------------------
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Locking Dump File opened: 03/06/06 16:46:50
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LOCK OBJECT AGE WARNING in Thread CSession [544] releasing object Service Manager [2108] age 1406 d:\@wgdev.610\common\CSession.cpp(239)
---------------------------------------------------------------------------------------
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Locking Dump File opened: 03/06/06 16:46:58
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LOCK OBJECT AGE WARNING in Thread WINS Resolver [1620] releasing object Socket Manager Lock [3388] age 4906 d:\@wgdev.610\common\X1Socket.cpp(439)
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---------------------------------------------------------------------------------------
Locking Dump File opened: 03/06/06 16:47:04
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LOCK OBJECT AGE WARNING in Thread IP Manager Thread [5196] releasing object IP Manager Route Table [2796] age 1140 d:\@wgdev.610\common\IPManager.cpp(407)
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Locking Dump File opened: 03/06/06 16:47:10
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LOCK OBJECT AGE WARNING in Thread IP Manager Thread [5196] releasing object IP Manager Route Table [2796] age 4563 d:\@wgdev.610\common\IPManager.cpp(407)
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Locking Dump File opened: 03/06/06 16:48:49
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LOCK OBJECT AGE WARNING in Thread IP Manager Thread [5196] releasing object IP Manager Route Table [2796] age 1500 d:\@wgdev.610\common\IPManager.cpp(407)
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Locking Dump File opened: 03/06/06 16:49:16
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LOCK OBJECT AGE WARNING in Thread Log Manager [3792] releasing object Syslog [616] age 1094 d:\@wgdev.610\common\CLogManager.cpp(568)
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Locking Dump File opened: 03/06/06 16:49:20
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LOCK OBJECT AGE WARNING in Thread IP Manager Thread [5196] releasing object IP Manager Route Table [2796] age 1125 d:\@wgdev.610\common\IPManager.cpp(407)
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Locking Dump File opened: 03/06/06 16:50:11
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LOCK OBJECT AGE WARNING in Thread Log Manager [3792] releasing object History Database Log file map [600] age 1063 d:\@wgdev.610\common\HistoryDatabase.cpp(380)
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Locking Dump File opened: 03/06/06 16:50:11
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LOCK OBJECT AGE WARNING in Thread CSession [6060] releasing object RequestFilter Inclusions [2620] age 7125 d:\@wgdev.610\common\CRequestFilter.cpp(616)
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Locking Dump File opened: 03/06/06 16:50:11
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LOCK OBJECT AGE WARNING in Thread CSession [6060] releasing object Recipients [2608] age 7703 d:\@wgdev.610\common\CRight.cpp(102)
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Locking Dump File opened: 03/06/06 16:50:11
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LOCK OBJECT AGE WARNING in Thread CSession [6060] releasing object Service Manager [2108] age 7765 d:\@wgdev.610\common\CSession.cpp(239)
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Locking Dump File opened: 03/06/06 16:50:31
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LOCK OBJECT AGE WARNING in Thread WINS Resolver [1620] releasing object Socket Manager Lock [3388] age 4625 d:\@wgdev.610\common\X1Socket.cpp(439)
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Locking Dump File opened: 03/06/06 16:50:34
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LOCK OBJECT AGE WARNING in Thread IP Manager Thread [5196] releasing object IP Manager Route Table [2796] age 1359 d:\@wgdev.610\common\IPManager.cpp(407)
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Locking Dump File opened: 03/06/06 16:50:38
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LOCK OBJECT AGE WARNING in Thread WINS Resolver [1620] releasing object Socket Manager Lock [3388] age 1125 d:\@wgdev.610\common\X1Socket.cpp(439)
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Locking Dump File opened: 03/06/06 16:51:05
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LOCK OBJECT AGE WARNING in Thread IP Manager Thread [5196] releasing object IP Manager Route Table [2796] age 1172 d:\@wgdev.610\common\IPManager.cpp(407)
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Locking Dump File opened: 03/06/06 16:52:26
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LOCK OBJECT AGE WARNING in Thread IP Manager Thread [5196] releasing object Test Route Table [11516] age 1921 d:\@wgdev.610\common\CRouteTable.cpp(41)
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Locking Dump File opened: 03/06/06 16:53:24
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LOCK OBJECT AGE WARNING in Thread CSession [4824] releasing object Service Manager [2108] age 2859 d:\@wgdev.610\common\CSession.cpp(239)
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Locking Dump File opened: 03/06/06 16:54:40
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LOCK OBJECT AGE WARNING in Thread CSession [5576] releasing object Recipients [9180] age 1156 d:\@wgdev.610\common\CRight.cpp(290)
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Locking Dump File opened: 03/06/06 16:55:12
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LOCK OBJECT AGE WARNING in Thread CSession [3496] releasing object Service Manager [2108] age 1047 d:\@wgdev.610\common\CSession.cpp(239)
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Locking Dump File opened: 03/06/06 16:55:27
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LOCK OBJECT AGE WARNING in Thread CSession [3808] releasing object Recipients [2608] age 1093 d:\@wgdev.610\common\CRight.cpp(102)
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Locking Dump File opened: 03/06/06 16:55:27
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LOCK OBJECT AGE WARNING in Thread CSession [3808] releasing object Service Manager [2108] age 1171 d:\@wgdev.610\common\CSession.cpp(239)
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Locking Dump File opened: 03/06/06 16:55:30
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LOCK OBJECT AGE WARNING in Thread CSession [2496] releasing object Recipients [2608] age 1219 d:\@wgdev.610\common\CRight.cpp(102)
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Locking Dump File opened: 03/06/06 16:55:30
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LOCK OBJECT AGE WARNING in Thread CSession [2496] releasing object Service Manager [2108] age 1313 d:\@wgdev.610\common\CSession.cpp(239)
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Locking Dump File opened: 03/06/06 16:55:40
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LOCK OBJECT AGE WARNING in Thread CSession [5288] releasing object RequestFilter Inclusions [2620] age 1109 d:\@wgdev.610\common\CRequestFilter.cpp(616)
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Locking Dump File opened: 03/06/06 16:55:40
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LOCK OBJECT AGE WARNING in Thread CSession [5288] releasing object Recipients [2608] age 1204 d:\@wgdev.610\common\CRight.cpp(102)
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Locking Dump File opened: 03/06/06 16:55:40
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LOCK OBJECT AGE WARNING in Thread CSession [5288] releasing object Service Manager [2108] age 1313 d:\@wgdev.610\common\CSession.cpp(239)
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Locking Dump File opened: 03/06/06 16:55:48
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LOCK OBJECT AGE WARNING in Thread IP Manager Thread [5196] releasing object IP Manager Route Table [2796] age 1656 d:\@wgdev.610\common\IPManager.cpp(407)
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Locking Dump File opened: 03/06/06 16:55:51
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LOCK OBJECT AGE WARNING in Thread WINS Resolver [1620] releasing object Socket Manager Lock [3388] age 1828 d:\@wgdev.610\common\X1Socket.cpp(439)
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Locking Dump File opened: 03/06/06 16:55:52
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LOCK OBJECT AGE WARNING in Thread CSession [3432] releasing object Recipients [2608] age 1296 d:\@wgdev.610\common\CRight.cpp(102)
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---------------------------------------------------------------------------------------
Locking Dump File opened: 03/06/06 16:55:52
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LOCK OBJECT AGE WARNING in Thread Log Manager [3792] releasing object History Database Log file map [600] age 1469 d:\@wgdev.610\common\HistoryDatabase.cpp(380)
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Locking Dump File opened: 03/06/06 16:55:52
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LOCK OBJECT AGE WARNING in Thread CSession [3432] releasing object Service Manager [2108] age 1453 d:\@wgdev.610\common\CSession.cpp(239)
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Locking Dump File opened: 03/06/06 16:55:58
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LOCK OBJECT AGE WARNING in Thread CSession [5280] releasing object TimeFilter Inclusions [12584] age 1094 d:\@wgdev.610\common\CRight.cpp(102)
---------------------------------------------------------------------------------------
---------------------------------------------------------------------------------------
Locking Dump File opened: 03/06/06 16:55:59
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LOCK OBJECT AGE WARNING in Thread CSession [5280] releasing object Recipients [2608] age 1578 d:\@wgdev.610\common\CRight.cpp(102)
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Locking Dump File opened: 03/06/06 16:55:59
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LOCK OBJECT AGE WARNING in Thread CSession [5280] releasing object Service Manager [2108] age 1656 d:\@wgdev.610\common\CSession.cpp(239)
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Locking Dump File opened: 03/06/06 16:57:00
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LOCK OBJECT AGE WARNING in Thread CSession [1128] releasing object Recipients [2608] age 1172 d:\@wgdev.610\common\CRight.cpp(102)
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Locking Dump File opened: 03/06/06 16:57:01
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LOCK OBJECT AGE WARNING in Thread CSession [1128] releasing object Service Manager [2108] age 1937 d:\@wgdev.610\common\CSession.cpp(239)
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Locking Dump File opened: 03/06/06 16:57:59
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LOCK OBJECT AGE WARNING in Thread CSession [5760] releasing object Session Database:Sessions [4756] age 1062 d:\@wgdev.610\common\SessionDatabase.cpp(114)
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Locking Dump File opened: 03/06/06 16:58:24
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LOCK OBJECT AGE WARNING in Thread IP Manager Thread [5196] releasing object IP Manager Route Table [2796] age 1047 d:\@wgdev.610\common\IPManager.cpp(407)
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Locking Dump File opened: 03/06/06 16:58:35
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LOCK OBJECT AGE WARNING in Thread IP Manager Thread [5196] releasing object IP Manager Route Table [2796] age 2203 d:\@wgdev.610\common\IPManager.cpp(407)
---------------------------------------------------------------------------------------
---------------------------------------------------------------------------------------
Locking Dump File opened: 03/06/06 16:59:44
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LOCK OBJECT AGE WARNING in Thread IP Manager Thread [5196] releasing object IP Manager Route Table [2796] age 2063 d:\@wgdev.610\common\IPManager.cpp(407)
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Locking Dump File opened: 03/06/06 16:59:48
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LOCK OBJECT AGE WARNING in Thread IP Manager Thread [5196] releasing object IP Manager Route Table [2796] age 1047 d:\@wgdev.610\common\IPManager.cpp(407)
---------------------------------------------------------------------------------------
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Locking Dump File opened: 03/06/06 17:00:30
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LOCK OBJECT AGE WARNING in Thread IP Manager Thread [5196] releasing object Test Interface Table [7168] age 2000 d:\@wgdev.610\common\IPManImp.cpp(514)
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Locking Dump File opened: 03/06/06 17:00:52
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LOCK OBJECT AGE WARNING in Thread [5612] releasing object Session Database:Sessions [4756] age 1062 d:\@wgdev.610\common\SessionDatabase.cpp(215)
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Locking Dump File opened: 03/06/06 17:01:21
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LOCK OBJECT AGE WARNING in Thread IP Manager Thread [5196] releasing object IP Manager Route Table [2796] age 2765 d:\@wgdev.610\common\IPManager.cpp(407)
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Locking Dump File opened: 03/06/06 17:01:22
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LOCK OBJECT AGE WARNING in Thread Log Manager [3792] releasing object History Database Log file map [600] age 1281 d:\@wgdev.610\common\HistoryDatabase.cpp(380)
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Locking Dump File opened: 03/06/06 17:01:48
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LOCK OBJECT AGE WARNING in Thread Log Manager [3792] releasing object Syslog [616] age 1047 d:\@wgdev.610\common\CLogManager.cpp(467)
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Locking Dump File opened: 03/06/06 17:02:14
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LOCK OBJECT AGE WARNING in Thread CSession [3284] releasing object Session plugin analysers [12532] age 1015 d:\@wgdev.610\common\CSession.cpp(336)
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Locking Dump File opened: 03/06/06 17:02:26
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LOCK OBJECT AGE WARNING in Thread CSession [5064] releasing object RequestFilter Inclusions [2620] age 1297 d:\@wgdev.610\common\CRequestFilter.cpp(616)
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Locking Dump File opened: 03/06/06 17:02:26
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LOCK OBJECT AGE WARNING in Thread CSession [5064] releasing object Recipients [2608] age 1484 d:\@wgdev.610\common\CRight.cpp(102)
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Locking Dump File opened: 03/06/06 17:02:26
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LOCK OBJECT AGE WARNING in Thread CSession [5064] releasing object Service Manager [2108] age 1578 d:\@wgdev.610\common\CSession.cpp(239)
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Locking Dump File opened: 03/06/06 17:02:39
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LOCK OBJECT AGE WARNING in Thread IP Manager Thread [5196] releasing object IP Manager Route Table [2796] age 1047 d:\@wgdev.610\common\IPManager.cpp(407)
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Locking Dump File opened: 03/06/06 17:02:52
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LOCK OBJECT AGE WARNING in Thread Log Manager [3792] releasing object History Database Log file map [600] age 2547 d:\@wgdev.610\common\HistoryDatabase.cpp(380)
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Locking Dump File opened: 03/06/06 17:03:00
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LOCK OBJECT AGE WARNING in Thread WINS Resolver [1620] releasing object Socket Manager Lock [3388] age 5515 d:\@wgdev.610\common\X1Socket.cpp(439)
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Locking Dump File opened: 03/06/06 17:03:16
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LOCK OBJECT AGE WARNING in Thread IP Manager Thread [5196] releasing object IP Manager IP Address Table [2792] age 7078 d:\@wgdev.610\common\IPManager.cpp(408)
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Locking Dump File opened: 03/06/06 17:03:18
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LOCK OBJECT AGE WARNING in Thread IP Manager Thread [5196] releasing object IP Manager Route Table [2796] age 14765 d:\@wgdev.610\common\IPManager.cpp(407)
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Locking Dump File opened: 03/06/06 17:03:28
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LOCK OBJECT AGE WARNING in Thread Log Manager [3792] releasing object Logged in users [2968] age 1078 d:\@wgdev.610\common\CWinGateEngine.cpp(1462)
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Locking Dump File opened: 03/06/06 17:03:28
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LOCK OBJECT AGE WARNING in Thread WINS Service [5540] releasing object DNSResolver: Active Servers [4052] age 1109 d:\@wgdev.610\common\CResolver.cpp(647)
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Locking Dump File opened: 03/06/06 17:03:28
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LOCK OBJECT AGE WARNING in Thread Log Manager [3792] releasing object User Database [3432] age 1157 d:\@wgdev.610\common\CWinGateEngine.cpp(1461)
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Locking Dump File opened: 03/06/06 17:03:28
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LOCK OBJECT AGE WARNING in Thread WINS Service [5540] releasing object DNSResolver: On The Fly Servers [4056] age 1140 d:\@wgdev.610\common\CResolver.cpp(748)
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Locking Dump File opened: 03/06/06 17:03:28
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LOCK OBJECT AGE WARNING in Thread Log Manager [3792] releasing object Syslog [616] age 1188 d:\@wgdev.610\common\CLogManager.cpp(568)
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Locking Dump File opened: 03/06/06 17:04:13
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LOCK OBJECT AGE WARNING in Thread Log Manager [3792] releasing object History Database Log file map [600] age 1953 d:\@wgdev.610\common\HistoryDatabase.cpp(380)
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Locking Dump File opened: 03/06/06 17:04:14
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LOCK OBJECT AGE WARNING in Thread CSession [5300] releasing object RequestFilter Inclusions [2620] age 1359 d:\@wgdev.610\common\CRequestFilter.cpp(616)
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Locking Dump File opened: 03/06/06 17:04:14
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LOCK OBJECT AGE WARNING in Thread CSession [5300] releasing object Recipients [2608] age 2078 d:\@wgdev.610\common\CRight.cpp(102)
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Locking Dump File opened: 03/06/06 17:04:14
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LOCK OBJECT AGE WARNING in Thread CSession [5300] releasing object Service Manager [2108] age 2250 d:\@wgdev.610\common\CSession.cpp(239)
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Locking Dump File opened: 03/06/06 17:04:39
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LOCK OBJECT AGE WARNING in Thread IP Manager Thread [5196] releasing object IP Manager Route Table [2796] age 1078 d:\@wgdev.610\common\IPManager.cpp(407)
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Locking Dump File opened: 03/06/06 17:04:53
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LOCK OBJECT AGE WARNING in Thread [5188] releasing object User Database [3432] age 1781 d:\@wgdev.610\common\CGroupMemberDatabase.cpp(717)
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Locking Dump File opened: 03/06/06 17:05:06
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LOCK OBJECT AGE WARNING in Thread Log Manager [3792] releasing object Syslog [616] age 1219 d:\@wgdev.610\common\CLogManager.cpp(467)
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Locking Dump File opened: 03/06/06 17:05:15
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LOCK OBJECT AGE WARNING in Thread CSession [2508] releasing object Recipients [3640] age 3250 d:\@wgdev.610\common\CRight.cpp(102)
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Locking Dump File opened: 03/06/06 17:05:15
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LOCK OBJECT AGE WARNING in Thread CSession [2508] releasing object Service Manager [2108] age 3281 d:\@wgdev.610\common\CSession.cpp(239)
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Locking Dump File opened: 03/06/06 17:05:26
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LOCK OBJECT AGE WARNING in Thread IP Manager Thread [5196] releasing object IP Manager Route Table [2796] age 4156 d:\@wgdev.610\common\IPManager.cpp(407)
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Locking Dump File opened: 03/06/06 17:05:28
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LOCK OBJECT AGE WARNING in Thread Log Manager [3792] releasing object History Database Log file map [600] age 1297 d:\@wgdev.610\common\HistoryDatabase.cpp(380)
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Locking Dump File opened: 03/06/06 17:05:33
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LOCK OBJECT AGE WARNING in Thread CSession [4356] releasing object RequestFilter Inclusions [7156] age 1437 d:\@wgdev.610\common\CRequestFilter.cpp(760)
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Locking Dump File opened: 03/06/06 17:05:37
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LOCK OBJECT AGE WARNING in Thread CSession [4356] releasing object RequestFilter Inclusions [2620] age 5969 d:\@wgdev.610\common\CRequestFilter.cpp(616)
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Locking Dump File opened: 03/06/06 17:05:37
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LOCK OBJECT AGE WARNING in Thread CSession [4356] releasing object Recipients [2608] age 6078 d:\@wgdev.610\common\CRight.cpp(102)
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Locking Dump File opened: 03/06/06 17:05:37
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LOCK OBJECT AGE WARNING in Thread CSession [4356] releasing object Service Manager [2108] age 6156 d:\@wgdev.610\common\CSession.cpp(239)
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Locking Dump File opened: 03/06/06 17:05:44
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LOCK OBJECT AGE WARNING in Thread IP Manager Thread [5196] releasing object Test Interface Table [6288] age 2265 d:\@wgdev.610\common\IPManImp.cpp(514)
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Locking Dump File opened: 03/06/06 17:06:04
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LOCK OBJECT AGE WARNING in Thread IP Manager Thread [5196] releasing object IP Manager Route Table [2796] age 1079 d:\@wgdev.610\common\IPManager.cpp(407)
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Locking Dump File opened: 03/06/06 17:06:36
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LOCK OBJECT AGE WARNING in Thread CSession [5968] releasing object RequestFilter Inclusions [2620] age 1265 d:\@wgdev.610\common\CRequestFilter.cpp(616)
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Locking Dump File opened: 03/06/06 17:06:38
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LOCK OBJECT AGE WARNING in Thread CSession [5968] releasing object Recipients [2608] age 2859 d:\@wgdev.610\common\CRight.cpp(102)
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Locking Dump File opened: 03/06/06 17:06:38
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LOCK OBJECT AGE WARNING in Thread CSession [5968] releasing object Service Manager [2108] age 2969 d:\@wgdev.610\common\CSession.cpp(239)
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Locking Dump File opened: 03/06/06 17:06:43
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LOCK OBJECT AGE WARNING in Thread CSession [4928] releasing object TimeFilter Exclusions [8584] age 1032
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Locking Dump File opened: 03/06/06 17:06:43
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LOCK OBJECT AGE WARNING in Thread CSession [4928] releasing object Recipients [2608] age 1375 d:\@wgdev.610\common\CRight.cpp(102)
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Locking Dump File opened: 03/06/06 17:06:43
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LOCK OBJECT AGE WARNING in Thread CSession [4928] releasing object Service Manager [2108] age 1453 d:\@wgdev.610\common\CSession.cpp(239)
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Locking Dump File opened: 03/06/06 17:06:47
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LOCK OBJECT AGE WARNING in Thread CSession [304] releasing object RequestFilter Inclusions [2620] age 2110 d:\@wgdev.610\common\CRequestFilter.cpp(616)
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Locking Dump File opened: 03/06/06 17:06:48
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LOCK OBJECT AGE WARNING in Thread CSession [304] releasing object Recipients [2608] age 3141 d:\@wgdev.610\common\CRight.cpp(102)
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Locking Dump File opened: 03/06/06 17:06:48
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LOCK OBJECT AGE WARNING in Thread CSession [304] releasing object Service Manager [2108] age 3375 d:\@wgdev.610\common\CSession.cpp(239)
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Locking Dump File opened: 03/06/06 17:07:35
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LOCK OBJECT AGE WARNING in Thread IP Manager Thread [5196] releasing object Test Route Table [9664] age 2078 d:\@wgdev.610\common\CRouteTable.cpp(41)
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Locking Dump File opened: 03/06/06 17:07:41
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LOCK OBJECT AGE WARNING in Thread [4444] releasing object Session Database:Sessions [4756] age 1360 d:\@wgdev.610\common\SessionDatabase.cpp(215)
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Locking Dump File opened: 03/06/06 17:07:50
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----------------------

by **Pascal** » Mar 07 06 10:05 am

What hardware + OS are you running WinGate on?

by **nicolatiana** » Mar 07 06 7:44 pm

Windows Server 2003 sp1 + latest windowsupdate patches

Pentium IV 2.8 Ghz - 2 Gb Ram
Lan Nic: 3com Etherlink 3c905B 100Tx
Wan Nic: Realtek 8139 based
Adaptec 2930 uw Scsi Controller (Dlt160 Tape drive)
Lsi Logic 53C10101 Scsi Controller (Promise Disk Array)

Bye

Nicola

by **Pascal** » Mar 07 06 7:50 pm

Hi Nicola,

Are any of the adapters in the machine disconnected / disabled / using DHCP? Sorry for the many questions, we're trying to build up a profile of systems that exhibit this problem as we've not been able to reproduce this in the lab.

by **nicolatiana** » Mar 08 06 3:34 am

No. All adapters are enabled. All fixed ip adresses both public and private. The machine act only as DNS server (microsoft); no dhcp server enabled (dhcp is in a Netware box).
The machine has Symantec Antivirus client 9.0. Scan of Wingate directories is disabled (both real time and scheduled scans). This has always worked fine: Wingate and SAV have survived togheter for almost 7 years.

Bye

Nicola Tiana

by **kelvinjiang** » Mar 14 06 6:25 pm

yes, we'r also experiencing the same issue. we hv to restart wingate several times each day, toooo bad!!!

OS: win2k3 ent server+sp1+lastest windows patch
wingate6.1.1 P4 3GB 2GB memory

Be anxious to wait!!!

by **Pascal** » Mar 14 06 6:26 pm

Network adapters + status? Are any of them disabled/disconnected?

by **kelvinjiang** » Mar 14 06 9:29 pm

Dell pe850 server(broadcom NIC) one is working, another is disable.

by **nicolatiana** » Mar 22 06 7:54 pm

Any news or updates about this problem ? Do You need some more informations that can help You in focusing the problem ?

Bye

Nicola Tiana

by **Pascal** » Mar 22 06 11:03 pm

At the moment we're looking for people who experience the problem regularly to run a debug kit. If you're interested, drop me an email to the address listed in my profile and I'll send it out to you tomorrow.

by **nicolatiana** » Apr 04 06 6:37 pm

Any news about the problem? For me it's becoming a little bit critical.
I sent You a message to receive the debug kit but You've not contacted me.

Let me know

Bye

Nicola Tiana

by **jamesc** » Apr 04 06 7:28 pm

Hi Nicola,

I have created a support ticket for this matter, and have sent the debug kit to your email address; please let us know if you need any assistance using it.

James

by **dirk** » Apr 19 06 6:18 pm

hello,

Is there already a solution for this memory leak.
This problem occurs twice or three times in a week, most in the middle of the week, Wednesday or Thursday.
We use Wingate 6.1.1 for 25 users and 2 VPN tunnels with Wingate VPN 6.0.4 and Kaspersky virus scanner 2.0.1, only to check the in- and outgoing Emails

greatings

Dirk

by **Pascal** » Apr 19 06 6:30 pm

We are still collecting information. I got a 1.2GB debug log from Nicola today and we're busy processing that.

At the moment it seems to be related to WINS network enumeration, so if you turn that off you should see the problem dissappear. The caveat is that you won't see the machines in the VPN window, but they will still be accessible over the network.

As soon as we have a fixed build we will post here. Alternatively, if you want to run a debug log, drop a line and James can send one out.

by **dirk** » Apr 19 06 8:24 pm

Hello,

Thanks for the fast answer.
But where can I find WINS network enumeration?

The OS of the wingate computer is a Windows 2000 servicepack 4

bye

Dirk

by **jamesc** » Apr 19 06 8:33 pm

GateKeeper --> DNS/WINS Resolver --> WINS

by **kelvinjiang** » Apr 28 06 2:11 pm

Many thks , Support Guys!!! that's problem fixed when turned off wins settings in gatekeeper(following your instruction). it's running properly under my monitoring several days.

by **dirk** » Apr 28 06 6:50 pm

Hello,

Thanks too,

I have de same experience since I switched off the Wins network enumeration last week.
More than 1 week without any memory leak. even on Wednesday and Thursday, the most dangerous days for us to have this failure.

Bye

Dirk

by **nicolatiana** » May 02 06 8:31 pm

I've come back in office after a few days and I saw the post about Wins.
I've applied today the change and I'll keep you informed about results.

Bye

Nicola Tiana

by **jamesc** » May 02 06 9:09 pm

That would be great to get an update later Nicola; thank you.

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