User Authentication

[AlansIT]

I am a brand new user to Wingate. I can get it to do everything I want it to, except to authorise a user. I am using this to give internet access to clients in a Guesthouse, and want to be able to allow or disallow certain users.
I am using WinXPSP2. I have set up users but the program logs everyone on as Guest. How do I get the program to ask for user authentication when they access the system?

[adrien]

Hi

For WinGate to request authentication, the policies must require authentication. This is so that you can allow certain users access without auth, and others require it, or require it on a per-URL etc basis.

To require authentication for WWW, go to the WWW proxy, select policies, and select at the bottom default rights are ignored, then add a recipient (click add), and select everyone, and must be authenticated.

This will then require authentication for web access. Be sure to enable authentication on the general tab of the WWW proxy as well (i.e. NTLM or Java login etc). There is a less-secure form of authentication as well called Basic, which gives someone an authentication level of assumed. If you want to use this instead of NTLM, you will need to set up the policies to allow assumed users rather than requiring users to be authenticated.

Adrien

[AlansIT]

Thank you Adrien, so far so good. It's really very easy when you know how. My next problem is that now that I have the logon pop-up appearing, it wont accept any of my usernames and passwords. It says "Authenticating" then that it can't open the port. Have I set something else up wrong? Thanks again for your help.

Alan

[adrien]

Hi

Are you using the Java login?

If so need to also allow connections to the Remote Control Service. This can require modifying the binding policies to allow it to bind to your internal adapter... sorry, should have mentioned this before!

Adrien

[AlansIT]

Thanks Adrien,

Yes I am using Java login. I am still getting the "No response on port" message. You mention "allow connections to the Remote Control Service". Is this the same as allow remote desktop connection? If so, this is enabled. If not, where is this service found? I have looked under "Services" in computer management, but it is not there.
Also the "change the binding policies" part I am not familiar with. Can you please enlighten me? Thanks again.

Alan

[adrien]

Hi Alan

That's the remote control service in WinGate. So you need to go on line in GateKeeper - it should then be on the LHS on the system tab.

Adrien

[jamesc]

And if the binding for the Remote Control Service is only bound to the localhost adapter, then it usually means you never put an Administrator password in when you were prompted. Since the Administrator has a blank password, WinGate will not bind to the Remote Control Service to any network cards each time you start WinGate.

You should be receiving a System Message when you log in if that is the case. To set a password, you can either set it for the administrator in the Users section, or use the Options menu when logged in as the Administrator.

[AlansIT]

Hello Adrien & James

Thank you both for your help. All is working as it should. Your help is greatly appreciated.

Kind regards and best wishes

Alan

[AlansIT]

Hello guys.

Sorry to be a pain, but the problem has resurfaced. I can no longer authenticate. The pop-up asking for login information no longer appears. The server says under System Messages " Authentication Failed - user Guest on 192.168.0.1 requested". But it has stopped asking for authentication. I have tried uninstalling and reinstalling the client on my notebook, with no improvement. Do you have any suggestions?

The system had worked well for 3 days before this issue surfaced.

Regards

Alan