Emails are not being sent or returned from ISP

[mkervin]

as undeliverable.

I am using the latest version of Wingate and have it setup to use email server. However, when I attempt to send some emails the ISP's block it or so does Wingate it refuses to send the email.

Under System tab I have the POP3 set to 110 and SMPT set to 25. On the services tab I have POP3 set to 8110 and SMTP to 8025. On the email server under system I have the following checked under receiving: Receive Mail if 50 meg free.
Disconnect if user send 16 commands etc.
Block invalid sender domain.
Block blank return path.
Allow Relay.

Under Delivery I have set:
Enable Delivery of mail.
Use gateway for undeliverable mail.
My ISP mail number.
Attempt immediate delivery.

Under services on the SMPT service:
Support outbound mail via ISP mail server port 8025
Suport inbound via internal mail server 110

Incoming mail tab is set to allow relaying.

Let me mention I am using Kapersky plugin too. What am I missing?

[genie]

Are there any log records in regard to the sending attempts reported by Wingate?

[mkervin]

Yes, I do log events but I can't see anything that is stopping the emails. We send out a Newsletter once a month to paid subscribers and when you get a hundred rejected and have to work around that it gets old REALLY fast. Just for the record I didn't have this problem in the past but I can't say for sure it started with the latest upgrade either. I spoke to Adrian a few times over this issue and it hasn't gone away yet.

[jamesc]

1. Can you send a copy of this undeliverable email that the ISP sent back to you?

2. You may also want to turn on debug logging on the server that your email client is sending the email through (SMTP Server of Mapping?), recreate the error by sending it to one address, and then send in the debug log file.
C:\Program Files\WinGate\Logs\SMTP Server\SMTP Server.log.

3. You might also want to send in your WinGate registry:
GateKeeper --> Options menu --> Advanced --> Save Registry settings.
http://support.qbik.com/index.php?_a=tickets&_m=submit


*P.s. Common scenario's for the email server setup is available from a whitepaper.

http://downloads.qbik.com/qbiknz2/downl ... ations.pdf

Scenario 1. Page 11: WinGate Server as the main mail server on the Network.
Scenario 2. Page 25: A mail server already exists on the network.
Scenario 3. Page 43: An ISP hosts mail for the domain.
Scenario 4. Page 64: Using WinGate as a non-internet, LAN only Mail Server.
Scenario 5. Page 75: Using WinGate mail for Multi Office / single domain

[mkervin]

Hello jamesc I do log the SMTP sever so that is not a problem. Also, I used the white paper to setup our mail server and have it saved on our machine as a pdf file. Again, I wouldn't run a system without Wingate and I appreciate the mail server; it allows us to protect our system in a controlled enviroment. I will get those files to you later today or tomorrow a little buried right now.