iTunes Cant Connect to Music Store

[Blindfiber]

I have looked at the Apple site for help and havent found anything.

I have installed Wingate 6.2.0.1121 on Windows XP
I have the itunes latest version 7.5

When i try to connect to the music store i get "check your internet connection or try again later" message. I ran the itunes diagontic test and the got the following message:

Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Hewlett-Packard HP Compaq dc7600 Convertible Minitower
iTunes 7.5.0.20
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2

Current user is an administrator.
The current local date and time is 2008-01-04 10:04:11.

Video Display Information:

Intel(R) 82945G Express Chipset Family

**** Network Connectivity Tests ****

Network Adapter Information

Adapter Name: {8F8D1151-03A5-4D22-A7EF-A1D4F31C530E}
Description: Broadcom NetXtreme Gigabit Ethernet - Packet Scheduler Miniport
IP Address: 10.14.0.71
Subnet Mask: 255.255.255.0
Default Gateway: 10.14.0.1
DHCP Enabled: No
DHCP Server: 255.255.255.255
Lease Obtained: Thu Jan 01 05:00:00 1970

Lease Expires: Thu Jan 01 05:00:00 1970

DNS Servers: 10.0.0.2
10.0.0.2

Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: Yes
HTTP Proxy: 10.14.0.250:80
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled

Firewall Information

Windows Firewall is on.
iTunes is enabled in Windows Firewall.

Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was unsuccessful.
An unknown error occurred (-9812).
Secure connection attempt to iPhone activation server unsuccessful.
An unknown error occurred (-9812).

From the looks of it i think that secure connection couldnt be established. I have tried the measures posted in the previous such topic and have not had any success.

Kindly advise.[/i]

[Nev]

Hi, just a little more information about your setup.

Have you left Wingate's firewall enabled [ENS installed and active] as well as Windows firewall?



You are connecting from the same machine as Wingate and not a client on the lan?

The IP addresses chosen in the Class A subnet, it would be better to have one on another eg: External 10.14.1.xxx // Internal 10.14.0.xxx [or even Class C // 192.168.0.xxx].

Check Adaptor usage in Gatekeeper.

[Blindfiber]

Thanks for the help. I had the windows firewall and wingate firewall enabled at the same time. Moreover i made the change in cache properties by adding the address for the apple site.

I wasnt connecting from the machine on which wingate is installed. In fact i was connecting from a client.

The adaptor was working fine.

Can you tell me how to restrict bandwidth to certain users on wingate???

[Nev]

Can you tell me how to restrict bandwidth to certain users on wingate???

What you could do is with a 'Pro or Enterprise' Licence, open the Extended Networking Service and click Enable Bandwidth Control.



Under the service is a range of options to specify which clients are limited, the times required and which direction is affected for example.