Gatekeeper doesn't shows System, Services, etc

[rodolfo]

Hello,

We've been using Wingate for some years. Today, when I was going to use FTP, I noticed that my FTP client returned Access Denied message. So, I logged using Gatekeeper to check my settings and I was surprised because:

1) Gatekeeper simply doesn't lists any of services, system, users
2) FTP and Telnet doesn't work anymore (both returned access denied).
3) I suspect that Wingate lost some settings or values in registry.

Can anyone help me? Thanks in advance!

Wingate 6.2.1
Windows XP SP2

EDIT: I wanted to add a URL but QBik forum keeps saying that I'm not allowed to post websites.

img142.imageshack.us/img142/9947/wingategatekeeperproblefn0.jpg

add http above

[labull]

Have you stopped/started the WinGate engine? That might clear things up.

The banning of web site postings is to try to block the forum ad spammers.

Let us know how it goes.

[rodolfo]

Yes. I restarted Wingate engine and even my PC. But that didn't fix.

[labull]

OK - how about deleting the History files?

forums.qbik.com/viewtopic.php?t=2834

[rodolfo]

Already tried that too. Stopped Wingate Services and deleted history, but it didn't work :(

[labull]

Well, drat. Are other things - WWW Proxy - still working?

Ah - are you sure you're logging into GateKeeper with an Administrator account? That's exactly what you see when you log in with a User account.

[rodolfo]

Well, drat. Are other things - WWW Proxy - still working?

Ah - are you sure you're logging into GateKeeper with an Administrator account? That's exactly what you see when you log in with a User account.

Proxy WWW, POP and SMTP works normally

I checked the registry and, somehow, my username account (it's not the Administrator account that I'm login now) was moved from a superpoweruser group to common group, so Telnet and FTP were denied. I changed back my account back to SuperPowerUser and FTP + Telnet are working correctly, but no luck with Gatekeeper.

I'll check the registry, maybe Administrator account was removed too.

[rodolfo]

Hey, I checked the registry and Administrator account was removed from Administrators group. I put it back and that did the trick!

Thanks for your help! :D