'Exiting Application' - Irritating Feature

[rlhobday]

Since upgrading to 5.2.2 I have a new and very irritating problem.

Each time that Gatekeeper is opened on the the server it is accompanied by a Window Message box :-

Gatekeeper.exe Fatal Application Exit
EXITING APPLICATION
OK

This does not seem to prevent Wingate from working but does close Gatekeeper if OK is clicked on.
Gatekeeper appears to run normally but this dratted box stays on top all the time.

Anyone got any ideas?

[Pascal]

Since upgrading to 5.2.2 I have a new and very irritating problem.

What was the previous version of WinGate you were running ? (So I can check the change history to see what changes have been included since)

What version of IE / OS / Service Pack do you have on the machine ?

Does it make a difference if you connect with a GateKeeper from one of the client machines ? (Remote login, but on the local LAN)

[rlhobday]

Happy New Year!
Sorry for the delay in replying, Xmas and all that...


[quote="Pascal"][quote="rlhobday"]Since upgrading to 5.2.2 I have a new and very irritating problem.[/quote]

What was the previous version of WinGate you were running ? (So I can check the change history to see what changes have been included since)

Everything from 3.xx to 5.1


What version of IE / OS / Service Pack do you have on the machine ?
IE6/W2KSERVER/SP3


Does it make a difference if you connect with a GateKeeper from one of the client machines ? (Remote login, but on the local LAN)[/quote]

There is no problem on a remote machine.

I suspect a registry error, but as we have a complex setup and have no desire to reinstall from scratch this just gets carried forward on each upgrade.

I could send you a registry dump if that would help ...
It could well be that there are some obsolete entries in there!

[Pascal]

Happy New Year!
There is no problem on a remote machine.
I suspect a registry error, but as we have a complex setup and have no desire to reinstall from scratch this just gets carried forward on each upgrade

Happy New Year indeed !

Operating system and so on should not contribute to the problem, I know with some versions of Win9x (95, etc.) there are some problems with the common controls library if you're still running IE2 or IE3, etc. but those are RARE cases.

Let me check the registry, you can export and email me the following registry keys:

HKEY_LOCAL_MACHINE\SOFTWARE\Qbik Software

and

HKEY_CURRENT_USER\Software\Qbik Software

If you want to try something that does not affect your WinGate settings, you can export and delete "HKEY_CURRENT_USER\Software\Qbik Software". Those are the 'per user' GateKeeper settings that contains information for the sizing and placement of columns, windows, etc. It could be that something is corrupt in that, which would only affect a login from that specific machine. Remember, the usual registry warnings apply - have a backup / system restore point available.

Another alternative (Easier perhaps) is to log-in as a different user to Windows, but log in to GateKeeper as the same user (Administrator/whatever you use) That will start it with a clean registry for GateKeeper and should give you an indication if the registry deletion will help for the primary user.

Last thought is - are you running any plugins ?