could not started get keeper

[heycome]

Hi,
Plz tel me the solution. when i open wingate keeper, didn't open and show the msg could not started getkeeper. but behind this wingate running properly. i want to change some configuration that's y i want to open gatekeper plz giud me how to remove this problem
thanx

[MattP]

Hi,

Could you copy the message that you receive? I'm not too sure what you're describing.

Do you get prompted for a username and password?

Thanks,

Matt

[heycome]

when i open wingate then in msgbox show the msg "could not started get keeper"

plz resolve this problem.

[MattP]

Sorry, I meant could you please copy the exact error message that you receive? That doesn't sound like an error message that we would display.

You say when you open WinGate, do you mean when you start GateKeeper? If you go to start--programs--wingate--gatekeeper you will load the GateKeeper.exe, which is the administration console for WinGate.

Are you getting prompted for a username and password or do you receive the error message before that?

If you get a message that GateKeeper cannot load, you may be better off reinstalling.

If you do see a login prompt and you get a message saying "there was a problem connecting to the server. Connection refused by server. Check your server name and port number" then you'll need to check that you're logging on to the localhost, and that port 808 does not already have a service running on it.

If you get a message saying "There was a problem connecting to the server. Bad password - recheck your password" then you'll need to check your username and password.

Matt

[Berry]

when i try to connect it was opeining gatekeeper immediately now it pops up and ask for my login information. I choose use windows login and use these details the next time i login. then it pops up and syas there was no username given. When i click ok it goes away. My pcs are able to use the internet but im scared that something will happen and ill be up a creek without a paddle.

[Nev]

What operating system is this running on?