Blocking Downloading Problem

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Blocking Downloading Problem

Postby heycome » Feb 21 08 11:51 pm

HI
throgh wingate i am blocking all the mp3 format files to be download and this settings work perfectly. but in this site ..
http://gallery.mobile9.com/d/407231/
the mp3 file is download. i cant understand why this happend..
plz tell how can i block to download mp3 in that site.
thanx
heycome
 
Posts: 46
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Postby jasona » Feb 22 08 8:57 am

You need to make sure that there are no other policies that could be granting access.
jasona
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Location: Auckland

Still Facing Problem

Postby heycome » Feb 22 08 5:02 pm

Yeah im make sure there is no other policies. All the site are block downloading mp3 files. But through one site mp3 songs are download. The Site is http://gallery.mobile9.com/d/407231/ plz you go to this site and tel me this file format. Is this file is Mp3 format?
If yes then how can i resolve this problem
regrads
heycome
 
Posts: 46
Joined: Jan 16 08 1:17 am

Postby logan » Feb 25 08 2:58 pm

I went to that site to check for you, but it tried to download software to my computer without asking. I did not want to continue into the site knowing that it could be downloading spyware or trojans to my computer.

It's possible that the software the site tries to download has something to do with your users ability to download MP3 files even though you've blocked MP3 files in the proxy. I don't think it's worth figuring out, It would be a better idea to simply block all of mobile9.com from your users rather than just music downloads from that site.
logan
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Postby heycome » Feb 25 08 5:19 pm

Hi,
i dont want to block whole site mobile9.com. I m little confuse beacuse My blocking settings is doing fine in all other sites but mobile9.com in this site mp3 songs is download. plz tel me why this heppend.
heycome
 
Posts: 46
Joined: Jan 16 08 1:17 am

Postby logan » Feb 25 08 5:28 pm

Are you certain the files being downloaded are MP3's? and not WMA's, AIFF's, Midi files or any other file type?

If you would like me to test this scenario for you in our lab and check your current configuration, could you make a new ticket on the helpdesk and include the following information with it. Thanks.

http://support.qbik.com/index.php?_a=tickets&_m=submit


1. WinGate Registry
GateKeeper --> Options menu --> Advanced --> Save Registry
Or if you can't access the Gatekeeper,
Start --> Programs --> WinGate --> Advanced Options --> Registry --> Export Settings

2. WinGate Config Report
GateKeeper --> Options menu --> Advanced --> Save Config Report

3. ipconfig/all from one LAN Client
(Windows) Start menu --> Run --> cmd --> ipconfig/all >> C:\ipa-client.txt

4. ipconfig/all from the WinGate Server
(Windows) Start menu --> Run --> cmd --> ipconfig/all >> C:\ipa-server.txt
logan
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Posts: 671
Joined: Oct 19 06 2:49 pm
Location: Auckland, New Zealand


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