how to open port 808

[wawan]

hi everyone,
would you please to help me.
how to open port 808 because i can't find this port opening in my wingate server.
and i can't control gatekeeper anymore, because i have a problem to log on gatekeeper.
the error is "There was a problem connecting to the server. Connection refused by server. Check your server name and port number."

Thanks.

[genie]

Login from the Wingate machine itself, make sure your remote control service bindings include all interfaces you want to be connectable.

[wawan]

thanks genie,
but actually, i do this on the wingate machine itself directly.
i can't login to gatekeeper with error like that
even though using the administrator user.

[genie]

Have you tried localhost connect? Try opening cmd.exe and in the command line type down:

netstat -an

and check, if port 808 is listening

[wawan]

yes, that's the problem.
I've checked it with command netstat -an
and I did not find port 808.
how to make port 808 active (or listening)?

[genie]

Make sure the service is running and is bound on the interfaces you need it to be on. If you email your netstat result and your WIngate registry settings to me, I will be able to give you better advise.