Reactivate Wingate after hardisk broken

Use this forum to post questions relating to WinGate, feature requests, technical or configuration problems

Moderator: Qbik Staff

Reactivate Wingate after hardisk broken

Postby Lupo_TypeR » Mar 22 11 5:18 am

Hello everyone, until a week ago using wingate version 6.6.4 built in 1338.
Now, the server that hosted Wingate, broke the disc beyond repair and I can not deactivate the license that was in use.
What i have to do for disable the license used until a week ago?
Other than, that I do not remember that I used license and want to know how to communicate or have it return.
I await your advice and thanks a lot
Lupo_TypeR
 
Posts: 1
Joined: Mar 22 11 5:11 am

Re: Reactivate Wingate after hardisk broken

Postby adrien » Mar 22 11 9:24 am

Hi

you'll need to open a support ticket

go to http://support.qbik.com

our support team will need to ask you some questions to track down your license if you can't remember the key. We can match on things like

* email address it was purchased with (if purchased directly from us)
* license name (e.g. if the name on your license matched your company name or a person's name who purchased it)
* computer name it was activated on

All information can be helpful, and if you can provide this when you open the ticket it will speed things up.

In the meantime, you should be able to activate a trial so you can get the software working until we sort out your license.

Regards

Adrien
adrien
Qbik Staff
 
Posts: 5448
Joined: Sep 03 03 2:54 pm
Location: Auckland


Return to WinGate

Who is online

Users browsing this forum: No registered users and 6 guests

cron