Difficulty initiating dial using ADSL modem

[wiggy01]

I am using wingate 5.0 running on windows 2000 professional SP4 to control internet access on a small office LAN. I have no problem initiating a dial from any of the clients when I connect using a standard 56K modem, or when I connect using my ADSL modem (Speedtouch Pro) going via a VPN.

The problem started occurring when I changed the Speedtouch Pro for a Speedtouch 510, which does not require a VPN to connect.

Any ideas how I can resolve this issue? I am not currently running WGIC on any of the client PC's

thanks

[Pascal]

The problem started occurring when I changed the Speedtouch Pro for a Speedtouch 510, which does not require a VPN to connect.

Is the Speedtouch 510 listed as a 'dialup' profile ?

[wiggy01]

As I said, the speedtouch 510 does not go through a VPN, as it is 'always-on', however there is a dialer profile for the speedtouch pro, which was modified to recognise the speedtouch 510.

I saw somewhere in the wingate documentation that a dialer profile should not be created for an ADSL connection, but I am not sure how to get the clients to initiate a session

[Pascal]

As I said, the speedtouch 510 does not go through a VPN, as it is 'always-on', however there is a dialer profile for the speedtouch pro, which was modified to recognise the speedtouch 510.

Okay, if it is always on, I'm going to work from the assumption that you can browse the internet, etc. directly from the WinGate Server without any problems.

If you are using NAT, I'm also assuming that you have configured all the clients to point to the WG Server as their default gateway, etc. (Or that your proxy setup is working 100%)

About the only other thing that should be necessary is to ensure that in GateKeeper -> Advanced Options the two interfaces are marked as follows:

External (SpeedTouch) -> Public / Untrusted
Internal (Network) -> Private / Trusted

That should make it work.