Outlook prompts me for username and pass since 5..22

[brettsilverthorn]

For some reason MS Outlook constantly prompts me for username password since 5.22. May not be 5.22 but it is strange usually I enter it once and click the save user/pass option and it just checks mail all day. Now once it checks mail outlook is set to wait 2 minutes and check again upon each check it prompts to say ok at the user/pass screen. If I check this e-mail account on the "Wingate" PC with outlook it works fine but I am not going through Wingate then. This is what makes me think it is issue with Wingate or or the client. Any Ideas why I constantly get prompted for username and password on a Wingate client PC?


Brett

[Pascal]

For some reason MS Outlook constantly prompts me for username password since 5.22. May not be 5.22 but it is strange usually I enter it once and click the save user/pass option and it just checks mail all day. Now once it checks mail outlook is set to wait 2 minutes and check again upon each check it prompts to say ok at the user/pass screen. If I check this e-mail account on the "Wingate" PC with outlook it works fine but I am not going through Wingate then. This is what makes me think it is issue with Wingate or or the client. Any Ideas why I constantly get prompted for username and password on a Wingate client PC?Brett

I've seen this before independant of WinGate. (Happens on my home machine sometimes, which is connected through an ADSL router) I cannot remember exactly what I had to do to fix it, but here are some knowledge base / support articles from Microsoft - might be a good idea to search on http://www.kbalertz.com as well.


http://support.microsoft.com/?kbid=281791
http://support.microsoft.com/default.as ... -us;275465
http://support.microsoft.com/default.as ... -US;236032

[brettsilverthorn]

Thanks for the fast reply, I tried all 3. Well 2 of 3, one did not apply. Still no glory but I will keep searching. I tried nuking the whole key and a new profile as well.


Brett

[brettsilverthorn]

There has to be something I have set in wingate 5.2.2 that is causing outlook to prompt for a username & password. Today I did the following to try and clear this annoyance up.

1. Reinstalled XP and all my software "Yikes 5 hours" at work today and reloaded outlook. Never ever prompted me all day long. (not behind wingate at work)

2. brought the PC back home and set it behind the wingate server and it is prompting every other time it checks mail.

3. reinstalled Wingate server clear down to the OS, and a reinstall of 5.2.2 and to no resolve it still prompts. Turned off wingate and dialed out on the internet directly from the PC and it never prompted me in over an hour. Disconnected and went to back to the internal network and it prompts me immediatley. The only common factor is wingate, If I turn off wingate and connect to the internet all is happy. I have both the mailserver disabled and not using it just passing request direct to an IP.


HELP !


Brett

[pheakavoin]

Hi,

Are you using your own mail server or not?
It seem like you are trying to access POP3 and SMTP throughout Wingate.

However, if something like that you may need additional configuration on POP3 and SMTP service in Wingate. Did you already set each service a access right policy? In outlook you also make some changes.

Regards,

Pheakavoin

[brettsilverthorn]

Yes as far as I can tell, nothing has changed in my setup.

I haved setup a pop3 proxy that under
Non-Proxy-Requests" is set to. "Pipe through to predetermined server" to the correct IP on port 110

I have setup a SMTP proxy that is checked to "Support outbound mail via ISP Server" to the correct IP and port. With the "Allow Relaying turned on"

Same setup for as fas back as I can remember. The two mail servers POP and SYSTEM under the sytem I changed to a differnt port and stopped them as well.

Brett

[pheakavoin]

As for me I might choose Handover to Internal Mailserver option in Non-Proxy Requests, POP3 Property. I think we don't have to change port for each service if not neccessary.

In Outlook, POP3 and SMTP should equal to Wingate Local IP (Generally WWW, POP3, SMTP,... should bound to the same Local IP).

Mailbox should be in the following form:
Account name#POP3 of your mail box.

Regards,

Pheakavoin.

[brettsilverthorn]

Yeah thanks, I have tried to get the server side working before. I can get it to the point where the client talks to the wingate server. But so far it escapes me on how to get the server to talk to my mail server and pull down mail.

An example would be I need to be able to send and recieve mail from 172.16.2.100, pop on that server is 110 and smtp on that server is 25.


Well If I just use proxy and tell the proxy service to talk directly to the server it works fine, well almost outlook constantly prompts for a user name and password but does pull down mail to my client. It just prompts every 2 minutes for user/pass.

When I try to setup a mail server I can not figure out how to do the same thing but with the server and let the wingate server get the mail from 172.16.2.100 and hold it till my client hits the mail server.

I would love to have a manual, I am not a fan of online help. I could probably get farther if I had a book to sit on the couch with a cup coffee and read.

Brett

[brettsilverthorn]

This is what every other time outlook tries to check mail I recieve:

There was a problem logging onto your mail server. Your User Name was rejected. Account: 'Brett Silverthorn Home', Server: '192.168.17.1', Protocol: POP3, Server Response: '-ERR Access Denied - remote server failed connection', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC91

Why mention of SSL I do not know, does it on express and outlook. Have moved back to express cause it does not pop up the password prompt box it just tries again and then suceeds until the next attemp.

Any Ideas would be greatly appreciated.

Brett

[pheakavoin]

ok, i SEE. If you are using MS-Outlook go to edit your mail account >>> More setting>>>advanced tab then untick POP3,SMTP (require secure connection, SSL). Something similar with Outlook Express.

Good Luck.

[brettsilverthorn]

Already been there, they are not checked and or where never checked.

Brett

[adrien]

Hi

Are you running virus scanning on the POP3 proxy in WinGate? If not, you may be better just connecting to the POP3 server via NAT - i.e. configure your Outlook to connect directly to the machine that is your ISP's POP3 server.

Otherwise, it would appear that something the client is sending is not being liked by WinGate - normally Outlook only prompts for a username and password if the one it tried first is rejected by the server. Depending on how you have outlook set up, it does different things.. For instance secure mail delivery will attempt to use your username and password, but if you are using the SMTP proxy (rather than the SMTP server in WinGate), certain functions are not supported which could leave Outlook to believe that it's password is invalid when it tries to send mail (rather than when it tries to receive).

You can use the SMTP server independently of POP3 as well. I would recommend this over using the SMTP proxy.

Adrien

[brettsilverthorn]

I have the pop 3 proxy set to talk direct to the mail server address.

and I have the SMTP proxy set the same as well which works ever other time. After recieving you post I tried setting outlook up "which is behind wingate" to just talk direct to mail server but it appeats to not like the nated address I am guessing.

So i have gone back to setup the SMTP server as you mentioned and read the on-line help, but I am afraid I am feeling more and more dumb by the minute ;-). I see no where in the SMTP server settings to tell to what IP to talk to. So I do I just leave the POP server, and SMTP server services configured as they are out of the box and turn off the pop 3 proxy service?

I hate to sound so nieve about this, but it has got me beat, for some reason out of the ordinary this password thing started happenning. If the address of my pop3 & smtp server were 10.10.10.10 where would I list this ip in the pop server, and smtp server? or do these servers proxy in a sense.

[adrien]

POP3 and SMTP work independently, so you can use either NAT or the POP3 proxy (rather than server) to retrieve mail, and the SMTP server (rather than proxy) to send it.

If any sort of NAT is working (i.e. you can browse the web or make other connections using NAT) then the way you would set up the POP3 settings in outlook would be under your POP3 settings, set the server to whatever the name or IP address of the POP3 server at your ISP is.

For SMTP you would set the SMTP server to be the IP address of the WinGate machine.

WinGate does its own DNS lookups when it needs to deliver mail out to the Internet, so you don't need to set any IP addresses up in WinGate, as long as it can do DNS resolution and can connect out on the Internet, then it should be able to deliver your mail.

Adrien