Notification Handler

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Notification Handler

Postby stobby256 » Nov 26 13 10:28 pm

Hi all...

I've reinstalled Wingate, and I get a message saying "Notification Handler - no email address specified"

Can't see anywhere to put an address in!

Thanks

Steve
stobby256
 
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Re: Notification Handler

Postby adrien » Nov 26 13 10:37 pm

Hi Steve

by default, the handler for notifications has an email item (it's in policy) which refers to a data value.

So to find where to put it, go to WinGate > Control Panel > Data, then click on the Global Data panel (tab at bottom). Then find a string value called AdminEmail

You can include a name and email like so:

Bob Example <bob@example.com>

or just an email address.

Regards

Adrien
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Re: Notification Handler

Postby stobby256 » Nov 26 13 10:53 pm

Thanks for that!

I put my email address in, and it still says it needs attantion :(
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Re: Notification Handler

Postby adrien » Nov 26 13 11:34 pm

Hi

you'll also need to close out the existing notification. If it gives you a fresh one there's a problem.

Or did you do that already?

Regards

Adrien
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Re: Notification Handler

Postby stobby256 » Nov 27 13 2:02 am

Houston we have a problem.

Yes I closed it but it reappears!
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Re: Notification Handler

Postby adrien » Nov 27 13 10:32 am

Hi Steve

we should pick this up on the support desk since we'll need to verify the actual exact email address added to make sure there aren't any issues around there (e.g. odd stray character messing up parsing or some such problem).

You didn't alter the actual notification handler policy did you? If the email item in there got the recipient address deleted this would also happen. By default it contains

From: {{Data.GetString("AdminSenderAddress")}}
To: {{Data.GetString("AdminEmail")}}

Regards

Adrien
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