Configuring WinGate to facilitate Symantec LiveUpdate

[ishtiks]

I am having trouble using Symantec LiveUpdate to update my software. I have come to the conclusion that LiveUpdate, or more likely, WinGate might need to be configured to enable me to use LiveUpdate but I am not familar with what needs to be done in this situation. Is there a solution to this problem??

[peter twartz]

Hi,
I cannot get Norton liveUpdate to download virus definitions since upgrading Wingate from 5.0.7 to 5.2.2 and more recently 5.2.3.

My inet connection is a win2k box and has Visnetic AV plug in still running as the subscription as not yet expired.

the clients are all XP or ME boxes and all have IE6.0 SP1.

There is NAV 2002, 2003 and 2004 and all exhibit the same problem.

On the client machine LiveUpdate appears to run ok and all files download correctly except virus definitiions, which attempts to download and then LiveUpdate reports

On the wingate machine gatekeeper has an entry in quarantine that states "Anti Virus Data Stream http://liveupdate...... has not been scanned"

I finally upgraded wingate from 5.0.7 which was nicely stable to 5.2.2 only a few weeks ago, and the problem started. I have today upgraded to 5.2.3 and the problem still exists?

Any ideas?

[labull]

Don't remember if it's the same for Visnetic but for the newer Kaspersky AntiVirus For WinGate there is an Ignore Tab.

You can add "liveupdate" to the URL list and check Site Wide.

This should cause the file to not be scanned.

Larry

[peter twartz]

Thanks Larry,
Could not do that, but it inspired me.
I set up another WWW Proxy on 8081, and turned Anti Virus checking off on that proxy.
Then set Norton AV on the clients to use 8081 rather than the IE settings.
That solved it on most machines.
There were a couple that had no provision to change the settings in Norton. All have the same version of Norton 2 of the machines have the button to change LAN configuration, the other 2 dont. 2 are XP, 1 x ME and 1 x 2k, 1 XP does and 1 x XP does not.
I have had the two machines side by side and cannot pick the difference.
Anyway this is not a Wingate issue now. So thanks for your help.
I appreciate it.
Cheers
pt