wingate.exe Eating Up all the memory.

[Indice]

Hello,

I have Wingate 5.2.3 installed on a Win2k3Server with Active directory and wingate.exe is using almost all my ram (450 MB of 512) and is creating me problems with the paging file, so the server is crashing

I don´t have enabled the history and both history archives are deleted

Can any body give me some help please?

[Mickey]

Check a Cache setting, disable loging on all items in WinGate (DHCP,WRP,DNS, Proxies, ENS, WINS etc)

[Indice]

Hi,

Thanks for your answer...

I,ve done it and still having the problem.

Any other idea?

[davidth]

Hello:

I got the same problem in older versions. The only solution is: re-install wingate :(

Regards,

David.

[adrien]

Hi

Do you have R&RAS running, and several phonebook entries (RAS connectoids)...

We found recently that the IO requirements to enumerate phonebook entries with R&RAS running on 2k3 server are enormous, like 1/2 MB to enumerate 2 entries, compared with 4kB if R&RAS was disabled.

you can see this in perfmon if you look at total IO bytes for the WinGate process.

Adrien

[Indice]

Hi Adrien,

No, no RAS running...

Any other idea?

[Indice]

Hi,

I still have this problem. I have uninstalled the 5.2.3 version and installed the last one (6.0)

And the wingate.exe file is still growing & groing (RAM) so the server can´t support it

Any help please...

[kgoodknecht]

Hi,

I still have this problem. I have uninstalled the 5.2.3 version and installed the last one (6.0)

And the wingate.exe file is still growing & groing (RAM) so the server can´t support it

Any help please...

This would normailly point to conflicting or looping services, what services are running in Wingate?

[Indice]

Hi,

Thanks for the answer

All the services are running but telnet & RTSP Streaming Media

The problem started when I made the upgrade from 5.2.2 to 5.2.3

[kgoodknecht]

Hi,

Thanks for the answer

All the services are running but telnet & RTSP Streaming Media

The problem started when I made the upgrade from 5.2.2 to 5.2.3

Is the Wingate DNS started? Disable the DNS service in Wingate, in an Active Directory environment, you must use the DNS server that is built into Windows Server 2003. What is the Win2k3 DNS server using as its forwarder?
My guess is you may have a DNS loop because the Wingate DNS will automatically use the DNS IP on the external NIC as its forwarder.

In the Win2k3 DNS on the properties of the DNS server in the DNS managment console set a forwarder to your ISP's DNS. All members of your AD domain must point to the AD DNS server for DNS only, unless it has a root zone, it will resolve any name in the ICANN root by default.

[Indice]

Hi,

The DNS Service on WinGate is disabled since always. I run the DNS server on the 2k3 and is forwarded to my ISP's DNS

All members of my AD domain are pointing to the AD DNS.

[Pascal]

Are you using the WinGate userdatabase or the OS userdatabase ?

We did have one memory leak, but the official release of 6.0 resolved that.

Are you running any plugins, etc. ?

[Indice]

Hi Pascal,

I am using the OS user database and there are no plugins running at all...

[Pascal]

Which build of WinGate ?

[Indice]

WinGate 6.0 build 984

[javila]

Hola tocayo
Cuando quitas y resintalas la otra version de wingate importas configuraciones? puede que estes "heredadando" el problema. Si ese es el caso probá con una reinstalacion desde cero.
Saludos.

Javier A.

[Indice]

Hola Javier !

No te he visto en el messenger.... Te quería comentar lo de la IP bloqueada por ftp recuerdas? Te mandaré un email...

Sobre el problema que tengo en la RAM, si, en efecto importé todas las configuraciones al reisnatalar el Wingate.

Porbaré primero desinstalando y reinstalando el último built (ver 6.0.1) y si eso no funciona, haré como me dices. Te avisaré...

Saludos!

[Indice]

Hi every body from Qbik,

I still have this problem and need your help to stop this issue because I cannot be stopping and starting the wingate every 2 or 3 hours just to free the ram usage.

Please take a look on this problem...

[labull]

Have you tried the latest release - 9.0.1?

2. Solves a network buffer leak in the ENS when using gateway selection where packets may need to be re-transmitted on another interface.

Larry

[kgoodknecht]

Hi every body from Qbik,

I still have this problem and need your help to stop this issue because I cannot be stopping and starting the wingate every 2 or 3 hours just to free the ram usage.

Please take a look on this problem...

Try stopping individual services in Wingate with Task manager open to see if it is a particular service that is tying up memory usage. (leave the remote control service running until last)

[Indice]

Hi,

Thanks for your answer

I have the latest version 6.0.1. Bld 995...


I have stopped all the services one by one and the problem is still present.

If I stop the Engine, the wingate.exe file is out and the ram is recovered but when I start the engine and the wingate.exe starts, my CPU goes near the top (100 % and then goes down) and the ram consumption starts at 10 MB. After that, it starts growing.

[labull]

How about DNS Cache - is that turned on and if so what is it's size?

We'll figure this out yet!

Larry

[Indice]

Is enabled since 2 days ago when I made the last wingate upgrade and is just 4 Kbytes because my users can´t browse any site on Internet. They just have 5 URL´s alowed

The DNS service is stopped because I use the AD DNS server...

[labull]

Do you leave GateKeeper open?

[Indice]

no, never

[Nev]

no, never

Couldn't possibly be a bug, [Welchia, msBlast, swen, bagel or whatever these stupid pests call themselves] ?

Good luck,
Nev.

[labull]

1. If you disconnect the system from the network/internet does the problem still manifest?

2. Do you see any entries in GateKeeper - System Messages.

Larry

[Indice]

1.- I haven`t try it... I will on this Monday

2.- No special entries on GateKeeper. Everything just fine

[beckerj]

Hi Guys,

I've got a memory leak too.. I've managed to isolate it to the Winsock Redirector Service (at the server end), and SPOOLSV.EXE (at the Client end) as when I terminate this app from Gatekeeper memory usage stops growing.. Anyhow, hope this is of some help to someone, need a fix!! :)

Johnny

[kgoodknecht]

Hi Guys,

I've got a memory leak too.. I've managed to isolate it to the Winsock Redirector Service (at the server end), and SPOOLSV.EXE (at the Client end) as when I terminate this app from Gatekeeper memory usage stops growing.. Anyhow, hope this is of some help to someone, need a fix!! :)

Johnny

The Spooler service, hmm I saw this last week on a different problem. Check to see if you have some print jobs hung up in the spooler. When print jobs get hung in the spooler servive the spooler service starts grabbing UDP ports looking for the printer to print them to. I figured this one out by running fport only to find the spooler service had taken all the available UDP ports. The easiest way to see if there are print jobs hung up and where they are is to use expand system information, Software environment, jobs, and print. Any hung print jobs will be there.

To delete the hung print jobs, go to %systemroot%\system32\spool\PRINTERS restart the spooler service.