problems updating to 7.2.10

[bztips]

We're running Wingate on Windows Server 2008 R2.
7.2.9 installed and running ok.

I downloaded 7.2.10 install file and tried to run it.
But it hangs when it gets to "Installing Wingate Network Driver"

So I aborted, and then reinstalled 7.2.9... which itself then hung when it got to "Setting folder permissions".
I then had to reboot and reinstall 7.2.9 again.

Finally got back to where I was in the first place, but geez, that's obviously not how it's supposed to work!

[adrien]

ok, thanks for reporting.

If you're upgrading from 7.2.9 to 7.2.10 you can uncheck the WinGate Network driver, since it didn't change.

Regards

Adrien

[sawi]

just to share my own experience

which itself then hung when it got to "Setting folder permissions".

this will happen if your cache already have a lot of file n folder, so the installer will take time to set permission for all folder.

I also face this situation, first I think installer hung, but then I let it for some minutes, then it succesfully finish the installation process.

it hangs when it gets to "Installing Wingate Network Driver"

I also have face this situation before this...
from what i remember. It happen because the wingate engine not fully stopped, so what i do, go to services.msc, stop wingate services from there, also kill the wingate.exe from task manager. Then repeat installation process.

[adrien]

thanks for that information... I will look into the service not being fully stopped.... the installer should wait until it is stopped fully.